1751271 - Download links to untranslated locale incorrectly download default locale installer

Status: NEW

(www.mozilla.org :: General, defect)

Description

[Nick Rishel [:nrishel]]

Currently the download landing page selects an installer based on the locale found in the url. This is an issue when the page has not yet been translated (more likely the case in non-stable channels).

This could be resolved in one of two ways: either link directly to the download url instead of the landing page, or add a query parameter that can modify the download landing page locale installer selection.

A direct download link may be undesirable as it doesn't include next steps instructions, which may represent an issue for re-onboarding users who ran into a fault case (automatic downloads failing), see https://bugzilla.mozilla.org/show_bug.cgi?id=1730110#c3.

Francesco, I think we touched on this briefly. Do you have a strong opinion between the two options?

Comment 1

[Nick Rishel [:nrishel]]

Romain, noticed in https://bugzilla.mozilla.org/show_bug.cgi?id=1710891#c3 that Francesco suggested you're the person to run this by.

Comment 2

[Jan Brasna [:janbrasna]]

Basically the /thanks page download destination is completely determined by that page's localization, no matter how much one's trying to override it.

E.g. https://www.firefox.com/lij/thanks/ will fall back to https://www.firefox.com/en-US/thanks/ given the absence of the Ligurian download page translation — and the effect of that will be an English download will start, instead of a Ligurian one.

There's also some website-specific canonicalization so https://www.firefox.com/ca-valencia/thanks/ will redirect you to https://www.firefox.com/ca/thanks/ first, then ending up downloading the other Catalan product installer..

And for locales that are not enabled for www prod given low completion percentages in general such pages don't even exist, so e.g. /scn/thanks would yield a 404.

The only locations to download such locales are directly at https://www.firefox.com/en-US/download/all/desktop-release/osx/ — but that needs the platform pre-selected.