1751333 - New Thunderbird 91.5.0 (64-bit) for Ubuntu 20.04 has the Send button grayed out

Status: RESOLVED INVALID

(Thunderbird :: Message Compose Window, defect)

Description

[ixew]

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36

Steps to reproduce:

Can't send mail. Previous Thunderbird release had no issue.

Actual results:

Sending is disabled, both Gmail and Microsoft IMAP accounts

Comment 1

[Magnus Melin [:mkmelin]]

Try running with -safe-mode (Help | Troubleshoot mode). May have to use the controls in the dialog that comes up to clear up issues if they still show.

Comment 2

[ixew]

I tried --safe-mode start-up and its optional disables but it did not work.
Send is normally grayed when Thunderbird is off-line or when there is no valid address to send to. One of these tests is broken, I guess.
New e-mails retrieval, by the way, works well as usual.

Comment 3

[Magnus Melin [:mkmelin]]

There is no general problem, so something wrong in your profile. Did you try resetting toolbars etc from the safe-mode dialog?

Comment 4

[ixew]

Having removed two addons (cardbook, mail-redirect) and resetting the tool bar had resolved "graying" of the send button.
However, send now and send later don't actually work.
It's a big issue for me now :-(
Thanks, Enoch.

Comment 5

[Magnus Melin [:mkmelin]]

There is no general problem with sending. For support, please refer to https://support.mozilla.org/products/thunderbird