Closed Bug 1752299 Opened 3 years ago Closed 3 years ago

company website - 2nd & 3rd menu options can't be selected, others can - works in Chrome and Safari

Categories

(Firefox :: Menus, defect)

Firefox 96
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: captwmd-oak, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:96.0) Gecko/20100101 Firefox/96.0

Steps to reproduce:

entered logon info on Firefox to go to company home page, tried to click on menu options #2 and #3 (different times) and get just arrow cursor instead of the hand cursor to activate the option choice.

Actual results:

Menu options #1, 4-6 will indicate as actionable with cursor changing to Hand but #2 and 3 won't change cursor from arrow to a hand.

Expected results:

menu options #2 & 3 should have been able to be select-able (they are select-able / actionable in Chrome and Safari). They were working before last update.

The Bugbug bot thinks this bug should belong to the 'Firefox::Menus' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Menus

Hi Steve, thanks for your bug report. Since we won't have access to your internal company website, we will need a reduced test case that reproduces the same problem. If you can't provide that, then perhaps you can test with mozregression, https://mozilla.github.io/mozregression/, to find when the breakage was introduced.

If you're able to run this tool and narrow it down to the specific change then we have a much higher chance of being able to fix it.

Flags: needinfo?(captwmd-oak)

Hi Steve,

We haven't heard back in about 2 weeks, so we're going to close this as RESOLVED INCOMPLETE. If you're able to respond with the information requested in comment 2, we can re-open this bug and take a look.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
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