Open Bug 1752710 Opened 3 years ago Updated 3 years ago

Recent upgrade to 91.5.1 corrupted Prefs.js configuration on NAS

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Version:
Thunderbird 91
Type:
defect

Tracking

(Not tracked)

Status:
UNCONFIRMED

People

(Reporter: tgmct, Unassigned)

Details

(Keywords: dataloss, dupeme)

Steps to reproduce:

Upgraded Thunderbird in the background using automated application on local machine

This issue may have come back from being previously corrected

Actual results:

prefs.js ended up being corrupted and Thunderbird acted as a new client

Please note: Thunderbird profile is located on NAS server and accessed via direct address (eg: \nas2\networkshare\user\Thunderbird\profiles\abcdefg.default). NAS server is very stable and has not rebooted in months.

Expected results:

normal upgrade

Need a method to backup prefs.js more regularly to protected configuration (add-on maybe)

Upgraded Thunderbird in the background using automated application on local machine

What process exactly?

Summary: Recent upgrade (91.5.1 64bit) corrupted Prefs.js configuration → Recent upgrade (91.5.1 64bit) corrupted Prefs.js configuration on NAS
Severity: -- → S2
Component: Untriaged → General
Keywords: dataloss, dupeme
Summary: Recent upgrade (91.5.1 64bit) corrupted Prefs.js configuration on NAS → Recent upgrade to 91.5.1 corrupted Prefs.js configuration on NAS
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