Open Bug 1755206 Opened 6 months ago Updated 3 months ago

wordle game not working for some users after move to nytimes (page remains empty/white/blank); console: Uncaught DOMException: The quota has been exceeded.

Categories

(Core :: Storage: localStorage & sessionStorage, defect, P2)

defect

Tracking

()

Webcompat Priority P2

People

(Reporter: aryx, Unassigned, NeedInfo)

References

()

Details

As reported by several users - e.g. :bz - the Wordle game page doesn't load any content for them and the web console reports: "Uncaught DOMException: The quota has been exceeded."

I have no older profile with previous Wordle usage at hand to reproduce the issue, attempts with a new profile work as expected here.

Edit: Wordle moved very recently to its new home at https://www.nytimes.com/games/wordle/index.html - it had been hosted at https://www.powerlanguage.co.uk/wordle/ before.

Flags: needinfo?(bugmail)

Can you copy and paste the following into devtools (for the resulting nytimes page) and see what the LocalStorage usage gets reported as?

lsUsage = 0 ; for (let iKey = 0; iKey < localStorage.length; iKey++) { const key = localStorage.key(iKey); lsUsage += key.length + localStorage[key].length; } ; console.log("LS Usage", lsUsage);

I locally see a value of 1508705 and the devtools storage tab shows a bunch of usages like cached CSS font-face directives including data URIs so it seems possible others might have additional cached data. Also, there were reports that the initial data migration seemed to naively propagate the contents of LocalStorage from the old site to the new site, so it's possible more might have been propagated than intended?

Flags: needinfo?(bugmail) → needinfo?(aryx.bugmail)
Flags: needinfo?(jvarga)

Boris, could you provide the data requested in comment 1, please?

Flags: needinfo?(aryx.bugmail) → needinfo?(bzbarsky)

The above command line gives me 5242490

Note that I deleted some optimizely localstorage crud for that site via the "Storage" tab in devtools, and then Wordle worked fine. So the above value is after I did that and Wordle is working.

Flags: needinfo?(bzbarsky)

Thank you! So you were definitely at/near the LocalStorage limit (as opposed to this being highly impacted by multi-process snapshot quota pre-allocations which is something being fixed actively in another bug).

This[1] seems like a general indication that probably need to think about mitigations for LocalStorage breakage like we've done for ServiceWorkers (as motivated by slack breakage). That is, if we throw a LocalStorage quota limit exception and it ends up propagating without being caught and we run a heuristic check that suggests the page might be broken and/or there's no indication that the site is otherwise thinking about quota concerns, we should think about expiring some or all of LocalStorage. We did add a last_access_time column[2] in our schema, but we haven't hooked it up to anything yet.

By spec, the granularity would be "clear the whole origin", but in practice an intervention that clears old data that has not been read or written in a long time seems reasonable. And it would be reasonable to treat running code like I provided in comment 1 as the site seeming to take responsibility for clearing its data. The one thing would be to make sure devtools doesn't accidentally impact this data. Presumably we can check the principal performing access and if it's an expanded principal (for web extensions) or a system principal (for devtools), we can disable the checks having an impact.

1: Breakage of a significant site that primarily uses a single origin and that has a lot of engineering behind it.

2: Note that last_access_time was introduced for determining whether we can be more clever about our initial reads of the LocalStorage database and/or what we pre-emptively send down to the content processes in a snapshot. If we can just read 64K from disk in a first pass instead of 5M in order to reduce the initial blocking phase, that lets us help reduce the amount of time the content process has to block. That such a field could be used for partial data-clearing was something we were aware of, but it's definitely not clear that clearing at a granularity less than the origin is appropriate.

Component: Storage: Quota Manager → Storage: localStorage & sessionStorage
Flags: needinfo?(jvarga)
Severity: -- → S2
Priority: -- → P2

I have a family member with this problem.

LS Usage 5242875

Given the ideas from asuth in comment 4, how easy would it be to introduce some type of mitigation for this? Having a very popular site like wordle break is bad, especially if general users don't have any obvious way to resolve it. If their storage is simply accumulating, it sounds like most users of the site will eventually hit this and be stuck.

Even the most simplistic (clear everything) sounds like it would be better than doing nothing. (I presume this causes no issues with the functionality of the site, correct? bz?)

Flags: needinfo?(jvarga)
Flags: needinfo?(bzbarsky)

The mitigation I was thinking of is basically:

  • If we throw a quota limit hit for a given LocalStorage origin, start a timer.
  • If the usage hasn't decreased when the timer expires, clear the LocalStorage for the origin.
    • In the future, we could try and partially clear LocalStorage if we start tracking when specific keys/values are read/written, but we don't have that data now. This would be a larger effort and we also would need to really think through the privacy implications of this. Specifically, for privacy, one might be able to infer specific URL visits, so we wouldn't want to capture this data in cases where we know that history is disabled/cleared at shutdown. (In theory the history clearing would also clear the LocalStorage? But maybe not.)
    • The intent would be that if the site catches the exception and handles it in a timely fashion, we wouldn't clear its storage.

I don't know what effect clearing everything would have, though I agree in this specific case it would likely not break anything, since all the data that matters should really be stored on the server, attached to the account. I only cleared the optimizely bits, because I happen to know that that's only used for A/B testing, so was exteremely unlikely to lose any actual state anyone cared about.

Flags: needinfo?(bzbarsky)
Duplicate of this bug: 1762432
Webcompat Priority: --- → ?
Webcompat Priority: ? → P2
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