175569 - kodak.com - unable to download kodak's photo software with mozilla or netscape

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[Jeremy M. Dolan]

I have a windows 98 machine here with Mozilla trunk and IE5.0, which Windows98SE
shipped with. The only way I can get my digital camera to work is to upgrade to
IE5.01, apperantly.

I think I need to make a rather rude call to Kodak customer support. That's
rather ridiculous.

http://www.kodak.com/global/en/digital/easyShare/software/downloadError.jhtml

Comment 1

[Mark Smith [:mcs]]

Kodak now provides the EasyShare software to anyone who registers at their site
(free download, useful with any digital camera, not just Kodak's). But I also
could not get it to work without using IE. Their web site does say that IE is
required, and when I download with IE an installer is launched directly from an
ActiveX control (at least that's my assumption; I had to click OK on a signed
applet dialog in order to proceed with the download).

Comment 2

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 3

[Brian King [:kinger]]

I am not seeing this problem anymore.

See:
http://kodak.com/eknec/PageQuerier.jhtml?pq-path=2/3/10/7895&pq-locale=en_US&_requestid=4848