Submenus on a website are unreachable
Categories
(Firefox :: Untriaged, defect)
Tracking
()
People
(Reporter: rpnpif, Unassigned)
Details
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:97.0) Gecko/20100101 Firefox/97.0
Steps to reproduce:
Move the mouse cursor on Boutique in https://www.terrevivante.org/foire-aux-questions/faq-abonnement/.
The submenu is appearing.
Actual results:
When I try to reach the submenu with the cursor, the submenu is disappearing.
Expected results:
The submenu should remain visible until I click in.
Chromium works fine on this website.
|
||
Comment 1•3 years ago
|
||
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0
Hi,
I have tested your issue on release 97 and the latest Nightly 99.0a1 build and could not reproduce it using Ubuntu 20 and Win10.
If this is still reproducible on your end, can you please retest this using the latest Nightly build (https://nightly.mozilla.org/) and report back the results? When doing this, please use a new clean Firefox profile (https://goo.gl/AWo6h8), maybe even safe mode (https://goo.gl/AR5o9d), to eliminate custom settings as a possible cause.
Thanks for the report.
Hi,
You are right, thank you.
When I change my machine or when I am using a new profile, I can not reproduce this issue.
So my profile should be corrupt?
How this profile could be repaired or how I could recover passwords and other bookmark on a clean profile?
Regards.
|
|
||
Comment 3•3 years ago
|
||
Hi,
Most of the time this kind of issues are caused by some extensions installed in your browser. A first step would be to disable the extensions you have, one by one, and try to reproduce the issue after each extension disabling to see which extension/add-on is causing the problem.
For the second question, you can migrate all your data into a new clean profile using the sync feature: https://www.mozilla.org/en-US/firefox/sync/
Since the issue is not reproducible on new clean profile I will close this as wfm, given the fact that this issue is caused by other custom settings or 3rd party applications/extensions/add-ons.
Thanks for your collaboration.
Description
•