175734 - Failure to use bank certificate

Status: VERIFIED DUPLICATE of bug 173939

(Core Graveyard :: Security: UI, defect)

Description

[Trine]

Using my Internet Banking system, I have downloaded a security certificate (512,
1024, 2048). Although they install correctly on my Browser (Mozilla 1.1,
1.2beta) I cannot log in to my bank as it reports certificate failure. This
means i cannot use my bank at all.

Comment 1

[Torben]

Does neither 1.1 nor 1.2beta work? If 1.1 works, but not 1.2 beta you are
probably seeing bug 173939.
If neither work, make sure you have insalled both certificates, there should be
one for Skandiabanken and one private one.

Comment 2

[Torben]

Does neither 1.1 nor 1.2beta work? If 1.1 works, but not 1.2 beta you are
probably seeing bug 173939.
If neither work, make sure you have insalled both certificates, there should be
one for Skandiabanken and one private one.

Comment 3

[Matthias Versen [:Matti]]

security!=encrypted connections (SSL7TLS)

-> PSM (Personal security Manager)

Comment 4

[Matthias Versen [:Matti]]

bugzilla should udnerstand me..

Comment 5

[John Unruh]

*** This bug has been marked as a duplicate of 173939 ***

Comment 6

[Torben]

Recieved on mail from reporter:
> I have installed both certificates. I have also tried using both 
> versions of Mozilla. Both versions do not work. However, it works 
> perfectly in Netscape OS9 (4.7) and I intend to download Netscape for 
> OSX asap, which will hopefully work.

Since both 1.1 and 1.2beta fails this is probably _not_ a dupe of bug 173939.

Trine, please try a new profile with both 1.1 and 1.2.

Comment 7

[Trine]

I *can't* try a different profile as the profile is personal and linked to my
national insurance number... 

Comment 8

[Torben]

A profile is something you make in mozilla, it has nothing to do with your ID
atskandiabanken.

To create a new profile quit mozilla and use the Profile Manager (which should
be in the same folder as your Mozilla program file). Start Mozilla with this new
profile, go to skandiabanken, download new certificates and try to log in.

Comment 9

[John Unruh]

Verified duplicate.

Comment 10

[Torben]

Trine, bug 173939 has been fixed. Could you please download the latest nightly
(available from ftp://ftp.mozilla.org/pub/mozilla/nightly/latest ) and see if it
works for you, if necessary with a new profile (see comment 8)?