handoff copy paste does not work
Categories
(Firefox :: Address Bar, defect, P5)
Tracking
()
People
(Reporter: vhosune, Unassigned)
Details
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:97.0) Gecko/20100101 Firefox/97.0
Steps to reproduce:
copy url from iOS (anywhere)
try to paste from macos
paste in firefox search bar
Actual results:
nothing
but pasting somewhere else works
Expected results:
url pasted
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Comment 1•3 years ago
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The Bugbug bot thinks this bug should belong to the 'Firefox::Address Bar' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.
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Comment 2•3 years ago
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Hey Vincent,
I tried reproducing this issue on the latest versions of Firefox Nightly 99.0a1 (2022-03-07) , beta 98.0 and release 97.0.2 but it works for me.
Can you test the issue while in Safe Mode? You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Testing with a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .
Hi,
I wouldn't say that it's the case 100% of the time, but it does occur, I don't know when/why it doesn't work.
I'd think that sometimes handoff does not sync and it does not work for everyone, but when it sync again, it works elsewhere but FF would not pick it up
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Comment 4•3 years ago
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Please try the things suggested in comment 2 and get back to us.
We're trying to see if maybe an addon or anything from the "dirty profile" might cause the issue.
by the way, it does the same thing on FF iOS
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Comment 6•3 years ago
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The severity field is not set for this bug.
:adw, could you have a look please?
For more information, please visit auto_nag documentation.
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Comment 7•3 years ago
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Handoff is handled by macOS, not Firefox, so there's nothing for Firefox to sync, and I don't think there's any reason it would work in other apps but not Firefox. The next time it happens, could you please try the following?
- Double check that it doesn't happen in other apps, and then check again that it does happen in Firefox
- Open the Browser Console (Tools > Browser Tools > Browser Console) and report any errors that are logged here in the bug
- Restart Firefox in safe mode and try again (please see comment 2 for info)
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Comment 8•3 years ago
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Clear a needinfo that is pending on an inactive user.
Inactive users most likely will not respond; if the missing information is essential and cannot be collected another way, the bug maybe should be closed as INCOMPLETE.
For more information, please visit auto_nag documentation.
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Comment 9•3 years ago
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Closing this as incomplete. If someone has some more info related to this issue, please add them here and reopen the bug.
Description
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