cannot send email to multiple recipients with TB 2022 releases
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: jbesq777, Unassigned)
Details
(Whiteboard: [support])
Attachments
(1 file)
|
35.32 KB,
image/png
|
Details |
sendmsgissue.png
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Steps to reproduce:
tried to send email to multiple addresses using TB 91.7.0 and 91.6.x
Actual results:
It just hangs in the sending message pop up and goes no where
Expected results:
should have sent email
|
||
Updated•3 years ago
|
|
|
||
Updated•3 years ago
|
I notice you have a signature.
Test:
Please remove all the links in that signature and then retry sending.
Does it send ok if signature has no links?
How did you set up signature?
Did you create it using Thunderbird Write window and save as html file to a folder on desktop, then in Account Settings instruct Thunderbird to use that html file?
OR did you type directly into the Account Settings signature text box?
Post an Image to help show content of text box.
Offer some info about your setup.
We can see you are composing in html, but do you send in both plain text and html ?
Menu app icon > Preferences > Composition
click on 'Send Options'
When sending messages.......etc - select drop down option: 'Send the message in both plain text and html'
I think your domain is hosted by Verio, and if so, make sure you're using the secure settings on port 993 or 995 for the incoming and 465 for the outgoing, since it might affect the ability to send to multiple recipients.
|
Reporter | |
Comment 3•3 years ago
|
||
I changed the signature text to send as HTML; that seems to work
THANKS all for your speedy and helpful replies
(In reply to Anje from comment #1)
I notice you have a signature.
Test:
Please remove all the links in that signature and then retry sending.
Does it send ok if signature has no links?How did you set up signature?
Did you create it using Thunderbird Write window and save as html file to a folder on desktop, then in Account Settings instruct Thunderbird to use that html file?
OR did you type directly into the Account Settings signature text box?
Post an Image to help show content of text box.Offer some info about your setup.
We can see you are composing in html, but do you send in both plain text and html ?
Menu app icon > Preferences > Composition
click on 'Send Options'
When sending messages.......etc - select drop down option: 'Send the message in both plain text and html'
I changed the signature text to send as HTML; that seems to work
THANKS all for your speedy and helpful replies
Description
•