1759335 - Deleting mail does not delete from Gmail's "All messages" folder

Status: RESOLVED INVALID

(Thunderbird :: Folder and Message Lists, defect)

Description

[markai]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0

Steps to reproduce:

in multiple Gmail accounts, all used with ThunderBird IMAP:
Deleted (actually even SHIFT-deleted) messages, typically from Inbox

Actual results:

deleted messenges still show up in Gmails "All messages" folder.

Expected results:

If I delete messages in other (non-ThunderBird-based) clients, deleted messages are also gone from "All messages" folder.

Comment 1

[Wayne Mery (:wsmwk)]

Perhaps we should reopen Bug 651945? Shift-delete does not delete from All Mail in IMAP [gmail] account
There is also Bug 1649789 - When moving messages out of imap mailbox, the "Delete" action is not processed correctly (affects gmail)

Comment 2

[Matt]

Attachment: GMail IMAP settings.

These are the default IMAP settings on the Google web site. Really I think anything contradicting those settings (shown in their default settings) is doomed to failure. As you can see, the lock in default on removing mail from the last visible folder is "Archive" which in IMAP terms translates to "All Mail".

So, unless you have previously modified the default settings on Google. Deleting a mail will not remove it from the all mail folder.

Have you modified your settings to allow the deletion of mail in the event it is removed from the last visible folder? Note you will need to disable the immediate expunge to even get a chance to change the action.

I see this Bug and all those around Google defaulting to ignoring the delete are invalid.

Comment 3

[Matt]

It appears to me both Bug 1649789 and this are invalid as both are asking Thunderbird to somehow take an action that is contradicted server side with settings.

Comment 4

[Roy Orbitson]

https://addons.thunderbird.net/en-US/thunderbird/addon/gtrash/

Comment 5

[markai]

Thank you for all the recent comments!
Thank you Roy for Gtrash; will try it.
My server-side setting is "Immediately delete message forever."
Noticed however that in client's settings for Gmail accounts I had "Marked as deleted"

Comment 6

[markai]

Double-checked in EM Client:
if I delete a Gmail message, it goes to the Trash
if I delete a Gmail message from the Trash, it is gone, even from All Messages
if I SHIFT-delete a Gmail message from any folder, it is gone, even from All Messages

Comment 7

[Wayne Mery (:wsmwk)]

Gene, do you agree with comment 3?

Comment 8

[gene smith]

I just tried to delete a newly arrived message from TB's gmail Inbox and it went to [Gmail]/Trash. It was also gone from [Gmail]/All Mail. This is with TB default settings for message deletion and default settings at gmail per comment 2 by Matt.
Also, emptying TB's [Gmail]/Trash empties the webmail gmail trash and it remains gone from webmail All Mail and TB's All Mail.

Really I think anything contradicting those settings (shown in their default settings) is doomed to failure.

I agree with Matt's statement. In the past, I've tried to use the non-default setting for gmail and it never does exactly what is stated on their site, it seemed to me.

Of course, if you've coped a message from TB's gmail Inbox to another folder and then try to delete it from Inbox, it will probably remain in All Mail until you deleted both copies.

So unless someone has a valid and justifiable reason to not use TB and gmail defaults, I would say the bugs are invalid.

Comment 10

[Wayne Mery (:wsmwk)]

Closing per comment 8 and comment 3.