1763300 - A problem caused this program to stop interacting with Windows.

Status: RESOLVED INCOMPLETE

(Core :: Widget: Win32, defect, P3)

Description

[gnostatic]

Attachment: firefox bug.txt

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:98.0) Gecko/20100101 Firefox/98.0

Steps to reproduce:

reload the browser

Actual results:

Source
Firefox

Summary
Stopped responding and was closed

Date
‎4/‎5/‎2022 7:00 PM

Status
Not reported

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files\WindowsApps\Mozilla.Firefox_98.0.2.0_x64__n80bbvh6b1yt2\VFS\ProgramFiles\Firefox Package Root\firefox.exe

Problem signature
Problem Event Name: MoAppHang
Package Full Name: Mozilla.Firefox_98.0.2.0_x64__n80bbvh6b1yt2
Application Name: praid:App
Application Version: 98.0.2.8116
Application Timestamp: 6239f196
Hang Signature: 7259
Hang Type: 134217728
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033
Additional Hang Signature 1: 72595a9bcf39da11e485afd786f6b03c
Additional Hang Signature 2: 0847
Additional Hang Signature 3: 08475956e923ea2e3eba1e93a3804c09
Additional Hang Signature 4: 7259
Additional Hang Signature 5: 72595a9bcf39da11e485afd786f6b03c
Additional Hang Signature 6: 0847
Additional Hang Signature 7: 08475956e923ea2e3eba1e93a3804c09

Comment 1

[Sergey Galich [:serg]]

:gnostatic sorry to hear your Firefox crashes.

Removing security flag because this is not a security issue and it will help right people see it faster.

Meanwhile, can you make sure your Windows is updated and Microsoft Store has all updates installed as well.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Win32' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 3

[Stephen A Pohl [:spohl]]

If you type about:crashes in the URL bar, are there any reports listed? Could you make sure that all reports are submitted and then attach the links to the reports here? Thank you!

Comment 4

[BugBot [:suhaib / :marco/ :calixte]]

A needinfo is requested from the reporter, however, the reporter is inactive on Bugzilla. Given that the bug is still UNCONFIRMED, closing the bug as incomplete.

For more information, please visit BugBot documentation.