1763965 - Open attachment menu item does not work

Status: RESOLVED WORKSFORME

(Thunderbird :: OS Integration, defect)

Description

[Robert Tillotson]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36 Edg/100.0.1185.36

Steps to reproduce:

version 100.0b1 (64-bit). For an attachment, click the save option and choose open, or right-click attachment name and choose open

Actual results:

Save dialog comes up and file is saved but not opened

Expected results:

attachment should be opened in the default app for the file type

Comment 1

[WaltS48 [:walts48]]

Thanks for using and testing the beta version.

I can't reproduce your issue using Thunderbird 100.0b1 on Windows 10 or Fedora 35 Workstation Linux.

Tested with .txt, .jpg, .pdf, and .wav files using right-click > Open, double-clicking on the attachment and Open from the Save drop-down menu.

Try using Help > Troubleshoot Mode.

Comment 2

[Thomas D. (:thomas8)]

Robert, your actual result sounds like something which we have already fixed.
Can you update to TB 100.0b2 and see if the problem still occurs?

• What do you mean by "click the save option"? Dropdown arrow from Save button far-right of attachment pane header?
• On which file types does this happen?
• Can you attach a screenshot of your ≡ > Settings > Files & Attachments section?

Comment 3

[Thomas D. (:thomas8)]

Also Robert, can you please answer comment 1:

(In reply to WaltS48 [:walts48] from comment #1)

Tested with .txt, .jpg, .pdf, and .wav files using right-click > Open, double-clicking on the attachment and Open from the Save drop-down menu.
Try using Help > Troubleshoot Mode.

Problem still seen with ≡ > Help > Troubleshoot Mode… in TB 100.0b2?

Comment 4

[Thomas D. (:thomas8)]

No reply from reporter, and this is WFM on 102.0a1 (2022-05-23) (64-bit), Win10