1763969 - accounts not showing anymore on release branch 91.8.0 - there seems to exist an update which isn't finishing.

Status: UNCONFIRMED

(Thunderbird :: Untriaged, defect)

Description

[karlhaffner]

Attachment: Output from the developer console

Steps to reproduce:

open thunderbird (tried opening and closing it multiple times, in Troubleshoot Mode, with admin rights, without admin rights, restarting windows, nothing helped)

Actual results:

worked 2 hours ago, but currently thunderbird isn't showing accounts at all, thunderbird is still connected to the email accounts though as popups for new emails show up

Expected results:

accounts should still show normally

Comment 1

[karlhaffner]

Also the update in the about section seems never finish.
It says restart thunderbird to complete but when you click the button and it restarts thunderbird,
you go to the about section and the button that says restart thunderbird to complete still shows.

Comment 2

[karlhaffner]

just reinstalled thunderbird with the website version which seems to also be 91.8.0 and it didn't solve the problem

Comment 3

[karlhaffner]

also even after reinstalling thunderbird and restarting windows,
there seems to exist an update which isn't finishing.
The button saying restart thunderbird to complete still shows in the about section

Comment 4

[Magnus Melin [:mkmelin] (away, back June 30)]

The problems seem to related to the update not finishing. That's going to be the root of the problems. No idea why it wouldn't finish though.