176585 - account manager loses account settings

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Account Configuration, defect)

Description

[Damian]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1) Gecko/20020826
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1) Gecko/20020826

Three times the Mozilla Mail/News program has lost it's e-mail accounts &
settings.  The last time this happened I changed the temp folder within Mozilla
to c:\temp which it set to c:\documents and settings\etc. I went back and reset
the temp to c:\temp and when I  ran the Mail/News the accounts had been cleared
and it prompted me with the Account Wizard. 

Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.

Comment 1

[Greg Tada]

I don't know what to say. I've lost my mail settings (and all of my mail) twice
now. There is NO excuse for this. I can't allow myself to use Mozilla mail
anymore. THERE NEEDS TO BE AT LEAST A WAY TO ARCHIVE OLD EMAIL (IN CASE THIS
SOFTWARE **** UP AND LOSES IT)!!! I don't know how to reproduce it, because
it's very random. But for God's sake, make a way to archive old email... that
would at least make the software usable. 

Comment 2

[Corey Cox]

Well, I have been completely unable to reproduce this error.  But I may have not
reproduced things exactly as they happened on your computer.  I am a little
unclear in what you mean by the temp folder of mozilla.  Do you mean the cache
folder.  I have successfully changed the cache folder to c:\temp and restarted
with no ill effects.  Or, are you changing the local directory folder in
mail/news?  This is not supposed to be a temporary folder and this may be why
you are seeing this issue.  Finally, are you using IMAP or POP and do you have
mozilla set to leave messages on the server?  Also, could you attempt this again
with a new build and see if you still are able to reproduce the problem?  Thank
you.  for reference my system is:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7a) Gecko/20040114

Comment 3

[OstGote!]

Old version, no response. Not reproducable.

Resolving as WFM.