Closed Bug 1766529 Opened 3 years ago Closed 1 year ago

Updated to 91.8.1 and my profile is gone completely.

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
Thunderbird 91
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: heidi.schellman, Unassigned)

Details

(Keywords: dataloss)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.4 Safari/605.1.15

Steps to reproduce:

I just updated to 91.8.1 at 1130ish PDT on 4/26 when it showed up.

Actual results:

My profile is completely gone. Not certain if the local copies of remote emails are also gone.

Expected results:

I should have gotten a new version of Thunderbird without losing all my external profiles.

BTW, my emails are mainly Exchange 365 and I know it sometimes doesn't play well with others.

Heidi, sorry you had trouble. Were you able to find your data and or what went wrong?

Flags: needinfo?(heidi.schellman)
Keywords: dataloss
Whiteboard: [closeme 2024-04-15]
Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Flags: needinfo?(heidi.schellman)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2024-04-15]
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