1767578 - PIP doesn't work properly, the picture becomes full screen instead of becoming smaller

Status: UNCONFIRMED

(Toolkit :: Picture-in-Picture, defect, P3)

Description

[isbozdogan]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

Steps to reproduce:

Activated PIP button.

Actual results:

The picture (actually video) became full screen.

Expected results:

The picture should become smaller, "go" to a corner, to allow further pictures. This happened also in version 99.0.1.
I think it's a settings issue, because in safe mode it is OK. But I couldn't find which setting causes the problem.
Reinstalling or refreshing Firefox may solve it, but I'd like solve it without doing so.

Comment 1

[BugBot [:suhaib / :marco]]

The Bugbug bot thinks this bug should belong to the 'Toolkit::Video/Audio Controls' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Molly Howell (she/her) (mostly inactive)]

Hi, thanks for reporting this issue, sorry you're having trouble. I have a few questions to help us get more detail about what you're doing and what's happening, if that's alright.

It sounds like you're clicking on the button (normally on the right side of a video) to open a picture-in-picture window, and the video is switching to full screen instead of just a window? Does double-clicking on the video when its in full screen change anything? Could you take screenshots of the button you're using to open PIP, and also of what the video looks like in full screen?

Also, it would be a great help if you could open the Troubleshooting Information page by clicking on Help in the main menu, then "More troubleshooting information", and then click the "Copy text to clipboard" button there and paste that text here (as either a comment reply or an attached text file).

Thanks again.

Comment 3

[isbozdogan]

Hi,

It sounds like you're clicking on the button (normally on the right side of a video) to open a picture-in-picture window, and the video is switching to full screen instead of just a window? Yes, exactly.

Does double-clicking on the video when its in full screen change anything? No changes, the video continues.

Could you take screenshots of the button you're using to open PIP, and also of what the video looks like in full screen? See attachments SmallScreen.jpg (I put a red arrow next to the button) and FullScreen.jpg.

Troubleshooting info is also attached, it's in Turkish, I hope it will help anyway.

Thanks.

Comment 4

[isbozdogan]

Attachment: SmallScreen.jpg

Comment 5

[isbozdogan]

Attachment: FullScreen.jpg

Comment 6

[isbozdogan]

Attachment: TroubleInfo.txt

Comment 7

[BugBot [:suhaib / :marco]]

The severity field is not set for this bug.
:mconley, could you have a look please?

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