1769059 - all new installed AddOns aren't working after I started Firefox

Status: RESOLVED DUPLICATE of bug 1768788

(Toolkit :: Add-ons Manager, defect)

Description

[Andreas Blöcher]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

Steps to reproduce:

I installed new AddOns

Actual results:

after the next Start of Firefox they aren't working;
the Icons of the AddOns in the Icon Bar are blank/missing, I have to deactivate & activate the AddOn again to use It as intended

Expected results:

the AddOns should normally work properly; I had this Problem with some other AddOns earlier, too.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Toolkit::Add-ons Manager' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Alex Cornestean]

Hello,

I could not reproduce the issue on neither Nightly, Beta, nor Release under Windows 10 x64 and Ubuntu 16.04 LTS.

I’ve performed several tests including:

1. Using an older profile on an older browser and updating the browser to its latest available version
2. Using a new profile on an older browser and updating the browser to its latest available version
3. Using a new profile on the latest available browser version

• For 1., the older profiles I used already had several add-ons installed, such as Bitwarden, Google App Launcher, Violentmonkey and FoxyTab.
  On top of those I’ve installed uBlock Origin and Decentraleyes and then updated the browsers to their latest versions (Nightly 102.0a1/20220515214519, updated from last Friday’s version and Beta 101.0b7/20220515185854 updated from 101.0b6).
  Upon browser re-launch, I’ve installed LastPass and OneTab and restarted the browsers several times in order to simulate what was described in Comment 0.
  No issues have been observed in terms of either add-on functionality or the add-on toolbar icon display, either before or after updating the browsers and restarting the browsers several times post-update.

• For 2., I’ve used a new profile created on Release 99.0.1 on which I’ve initially installed Bitwarden, Google App Launcher, Violentmonkey, FoxyTab and uBlock Origin.
  After the above, I’ve updated the browser to its latest version (100.0/20220428192727), installed several more add-ons (Decentraleyes, LastPass and OneTab) and restarted the browser several times.
  As in the case of the first scenario, no issues have been observed in terms of either add-on functionality or the add-on toolbar icon display, either before or after updating the browser and restarting the browser several times post-update.

• For 3., I’ve created new profiles on the latest versions of Nightly (102.0a1/20220515214519), Beta (101.0b7/20220515185854) and Release (100.0/20220428192727) and installed all of the so far mentioned add-ons and restarted the browsers several times.
  Still, no issues have been observed in terms of add-on functionality or add-on toolbar icon display.

Comment 4

[Andreas Blöcher]

Dear Alex Cornestean,

thank You very much for Your Testings!

Could I support You by sending or creating some Logs or another Data about My Profile, so that You can analyze better, what's going on with or causing My Problem?

Comment 5

[Rob Wu [:robwu]]

(In reply to Andreas Blöcher from comment #4)

Could I support You by sending or creating some Logs or another Data about My Profile, so that You can analyze better, what's going on with or causing My Problem?

Do you see anything in about:crashes? If yes, can you please share them here?