1769655 - Intermittent Could not install python package: failed all attempts.

Status: RESOLVED FIXED

(Infrastructure & Operations :: RelOps: General, defect, P5)

Description

[Treeherder Bug Filer]

Filed by: smolnar [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer?job_id=378265637&repo=autoland
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/E0dBVYTSQB6FVOvlQoDL-w/runs/0/artifacts/public/logs/live_backing.log

---

 WARNING - Return code: 1
[task 2022-05-16T22:29:24.084Z] 22:29:24    FATAL - Could not install python package: failed all attempts.
[task 2022-05-16T22:29:24.084Z] 22:29:24    FATAL - Running post_fatal callback...
[task 2022-05-16T22:29:24.084Z] 22:29:24    FATAL - Exiting -1
[task 2022-05-16T22:29:24.084Z] 22:29:24     INFO - Running post-action listener: _resource_record_post_action
[task 2022-05-16T22:29:24.084Z] 22:29:24     INFO - Running post-action listener: _start_resource_monitoring
[task 2022-05-16T22:29:24.607Z] 22:29:24     INFO - Starting resource monitoring.
[task 2022-05-16T22:29:24.681Z] 22:29:24     INFO - [mozharness: 2022-05-16 22:29:24.680681Z] Finished create-virtualenv step (failed)
[task 2022-05-16T22:29:24.681Z] 22:29:24     INFO - Running post-run listener: _resource_record_post_run
[taskcluster 2022-05-16T22:29:24.816Z]    Exit Code: 255
[taskcluster 2022-05-16T22:29:24.816Z]    User Time: 46.077259s
[taskcluster 2022-05-16T22:29:24.816Z]  Kernel Time: 11.505697s
[taskcluster 2022-05-16T22:29:24.816Z]    Wall Time: 13m17.121467s
[taskcluster 2022-05-16T22:29:24.816Z]       Result: FAILED
[taskcluster 2022-05-16T22:29:24.816Z] === Task Finished ===
[taskcluster 2022-05-16T22:29:24.816Z] Task Duration: 13m17.125106s
[taskcluster 2022-05-16T22:29:24.892Z] Uploading artifact public/logs/localconfig.json from file logs/localconfig.json with content encoding "gzip", mime type "application/json" and expiry 2023-05-16T20:33:33.635Z
[taskcluster 2022-05-16T22:29:25.159Z] Uploading artifact public/test_info/resource-usage.json from file build/blobber_upload_dir/resource-usage.json with content encoding "gzip", mime type "application/json" and expiry 2023-05-16T20:33:33.635Z
[taskcluster 2022-05-16T22:29:25.291Z] Uploading redirect artifact public/logs/live.log to URL https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/E0dBVYTSQB6FVOvlQoDL-w/runs/0/artifacts/public/logs/live_backing.log with mime type "text/plain; charset=utf-8" and expiry 2023-05-16T20:33:33.635Z
[taskcluster:error] exit status 255

Comment 1

[Sandor Molnar[:smolnar]]

@Dhouse, can you take a look at this failure? looks like similar to bug 1767451
started failing on osx 11 jobs (for now)

Comment 2

[Intermittent Failures Robot]

260 failures in 667 pushes (0.39 failures/push) were associated with this bug yesterday.

** This test has failed more than 150 times in the last 21 days. It should be disabled until it can be fixed. **

Repository breakdown:

• autoland: 101
• try: 62
• mozilla-central: 97

Platform and build breakdown:

• macosx1100-64-shippable-qr: 241
  • opt: 241
• macosx1100-64-qr: 19
  • debug: 19

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1769655&startday=2022-05-17&endday=2022-05-17&tree=all

Comment 3

[Cristian Tuns]

Hello, It looks like this is caused by Bug 1769098. Can you please take a look at this? Backfills

Comment 4

[Joel Maher ( :jmaher ) (UTC -8)]

Attachment: Bug 1769655 - do not install condprof package on osx. r=aryx!

Comment 5

[Joel Maher ( :jmaher ) (UTC -8)]

odd that some of the tasks complete, this indicates there might be a slightly different config. Either way, we have no plans to run condprof on osx, so not installing the condprof packages on osx seems like a good path forward.

Comment 6

[Joel Maher ( :jmaher ) (UTC -8)]

odd that some of the tasks complete, this indicates there might be a slightly different config. Either way, we have no plans to run condprof on osx, so not installing the condprof packages on osx seems like a good path forward.

Comment 7

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/a3d9f877cced
do not install condprof package on osx. r=aryx

Comment 8

[Natalia Csoregi [:nataliaCs]]

https://hg.mozilla.org/mozilla-central/rev/a3d9f877cced

Comment 9

[Intermittent Failures Robot]

171 failures in 585 pushes (0.292 failures/push) were associated with this bug yesterday.

Repository breakdown:

• mozilla-central: 72
• autoland: 76
• try: 23

Platform and build breakdown:

• macosx1100-64-qr: 11
  • debug: 11
• macosx1100-64-shippable-qr: 158
  • opt: 158
• windows10-64-2004-qr: 1
  • debug: 1
• windows10-32-2004-qr: 1
  • debug: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1769655&startday=2022-05-18&endday=2022-05-18&tree=all

Comment 10

[Intermittent Failures Robot]

474 failures in 2694 pushes (0.176 failures/push) were associated with this bug in the last 7 days.

This is the #3 most frequent failure this week.

** This failure happened more than 75 times this week! Resolving this bug is a very high priority. **

** Try to resolve this bug as soon as possible. If unresolved for 1 week, the affected test(s) may be disabled. **

Repository breakdown:

• autoland: 220
• try: 85
• mozilla-central: 169

Platform and build breakdown:

• macosx1100-64-shippable-qr: 442
  • opt: 442
• macosx1100-64-qr: 30
  • debug: 30
• windows10-64-2004-qr: 1
  • debug: 1
• windows10-32-2004-qr: 1
  • debug: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1769655&startday=2022-05-16&endday=2022-05-22&tree=all