Closed Bug 1770677 Opened 4 years ago Closed 4 years ago

Adding language: Not possible/working

Categories

(Thunderbird :: Preferences, defect)

Thunderbird 91
defect

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: E.Eye, Unassigned)

Details

(Whiteboard: [antivirus])

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

Steps to reproduce:

[TB 91.9.1, 64-bit]
I tried to add another language in "Thunderbird Language Settings".

Actual results:

Error message:
"Thunderbird cannot update your languages right now. Check that you are connected to the internet or try again."

Expected results:

A list of all available languages should have been displayed, as the computer (Win 7) is connected to the internet. Checking and sending mails works fine. Checking for TB updates also works fine.

I just noticed that Add-on search with Add-on manager is not working either. I get this error message:

"Secure connection failed

  • The page you are trying to view can not be shown because the authenticity of the received data could not be verified.
  • Please contact the website owners to inform them of this problem."

Seems ok to me. The problems would appear related. Maybe your antivirus / firewall intercepting you..

Hello Magnus Melin,
thank you very much for your reply!!
It was indeed my antivirus software that caused this.

Thanks for checking!

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → INVALID
Whiteboard: [antivirus]
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