1771400 - Add more telemetry probes for calendar.

Status: RESOLVED WONTFIX

(Calendar :: General, task)

Description

[Lasana Murray]

Specifically I think we could gather data on:

1. Event dialog vs event tabs.
2. Hits of the "Modification Failed" conflict dialog.
3. Hits of general errors that disable calendars.

(1) would shed some light on whether eliminating either of the two will be missed. (2) and (3) will help us have a better understanding of the quality of experience users face.

Comment 1

[Magnus Melin [:mkmelin]]

Not sure you can do much about #2 - after fixing all the bugs it should very rarely happen (not that we're there yet!)

Comment 2

[Lasana Murray]

(In reply to Magnus Melin [:mkmelin] from comment #1)

Not sure you can do much about #2 - after fixing all the bugs it should very rarely happen (not that we're there yet!)

I think it's more of a design issue that just fixing bugs. Events can change on the server before TB has a chance to refresh the items and the user takes action. Servers can also have bugs like not incrementing the sequence number that cause us to run into problems. The itip code is too trusting in that respect and needs to be updated to be more robust (eventually).

Comment 3

[Lasana Murray]

Attachment: Bug 1771400 - Add more probes for calendar usage. r=#thunderbird-reviewers

Comment 4

[Lasana Murray]

Attachment: request.md

Comment 5

[Andrei [:sancus]]

Comment on attachment 9280323 [details]
request.md

Yep, this is good. Note that counting errors is generally considered Category 1 data.

Data Review Form:

1. Is there or will there be documentation that describes the schema for the ultimate data set in a public, complete, and accurate way?

Yes, in the comm-central Scalars.yaml file.

2. Is there a control mechanism that allows the user to turn the data collection on and off?

Yes, using standard Telemetry opt-out.

3. If the request is for permanent data collection, is there someone who will monitor the data over time?

Yes, Lasana Murray will.

4. Using the category system of data types on the Mozilla wiki, what collection type of data do the requested measurements fall under?

The tab pref is Cat 2, Interaction data. The error counts are Category 1, technical data.

5. Is the data collection request for default-on or default-off?

Default on for all channels, countries, and locales.

6. Does the instrumentation include the addition of any new identifiers?

No.

7. Is the data collection covered by the existing Thunderbird privacy notice?

Yes.

8. Does the data collection use a third-party collection tool? If yes, escalate to legal.

No.

Comment 6

[Lasana Murray]

Marking wont-fix. reviews r-