1772705 - reply to self doesn't account for "Reply from this identity"

Status: UNCONFIRMED

(Thunderbird :: Account Manager, defect)

Description

[jgranjon]

Attachment: bug thunderbird 202206.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

Steps to reproduce:

I have 3 accounts configured in my ThB.
For the one with the issue, the option "Reply with this identity when distribution headers match with" is activated with the value "*@ac-grenoble.fr".

I go to the "sent folder". (1)
I select one email.
I clic "reply". (2)
The compose window shows up.
What I expect : in the "from" field, I should the my email adress.
What I get : in the "from" field, I get the adress which is in the "send to" field. (3)
I also get a warning message at the bottom of the page stating that "No unique identity matching with the sender's adress has been found. The message will be sent using the currunt sender adress with identity parameters from "##my account" (4)

I don't get the issue when I deactivate the option ""Reply with this identity when ..." in the account's settings.

NB : sorry if the fields' names & messages aren't the exact ones, my thunderb is in french.

Actual results:

What I expect : in the "from" field, I should the my email adress.

Expected results:

What I get : in the "from" field, I get the adress which is in the "send to" field.

(sorry if it is a feature and not a bug :-) - but if so, from my standpoint it's not a good one :-))
Thanks for your help and work.

Comment 1

[Anje]

Tested - version 91.10.0
Test 1
Whilst it seems unusual to Reply to your own email - I tested this.
select Email I sent to myself in Sent folder.
REply from this identity....option NOT selected.
Result:
The FROM was my account email address which is correct.
The TO was also the same identical email as the FROM because I originally sent the email.

Works ok.

Test 2
select Email I sent to myself in Sent folder TO a person with different @domain to me, I'll call it X
Account SEttings : REply from this identity....option selected - where the address was X
Result:
The FROM was the X email address previously in the TO field
The TO was also the same identical X email as the FROM

Yellow message about unique identity, but then X is not any of my mail accounts.

Result : able to reproduce issue when replying to an email I sent.

Test 3
SAme as above but this time chose an email received from X located in Inbox.
REply from this identity....option selected - where the address was X

Result:
The FROM was my account email address which is correct.
The TO was also correct.
But this is inconclusive because the original TO is identical to the mail account.
You cannot determine whethre it is using the mail account in FROM or using the header TO field.

TEST 4
Added an identity - one of my other accounts, but it is not the default identity.
REply from this identity....option selected - where the address was X

The Result:
The FROM was my account email address after all, original received email address was in the TO field.
The TO was original sender.

However, the 'FROM' said 'my name+hubby name' as Display name followed by my account email address.
This is not how my email address Display Name is shown in Address Book, nor in Account Settings nor in received email as it Displays my choice of Display Name.
But in this particular test email, the source view showing the full headers of original email, showed the sender had inserted a Display name saying 'my name+hubby name' to my email address.
So it seems, it was not using the account name, it was using the original 'TO' setting.

So there is something weird going on where it is ignoring the choice of mail account as per Reply from this identity....option, but is actually inserting whatever was originally in the TO field into the FROM field.

This occurs regardless of whether an additional identity is set or whethre there is only the one default identity.
Meaning additional identity is not effecting result.
But does NOT occur as soon as I uncheck the Account Settings option 'REply from this identity...'

Confirm there seems to be a Bug and it does not matter whether email is in 'Sent' or 'Inbox'.
If 'REply from this identity...' is set then it ignores the mail account identity and uses whatever was in the 'TO' source view header information.

This bug can be reproduced.

Comment 2

[jgranjon]

Hello Anje,
Thanks for reproducing my bug.

"Whilst it seems unusual to Reply to your own email"
Fyi, here is my usecase : I sent an email to someone, then I remeber I need to add some info related to the first email. Easiest way to do it : go to the "sent" folder and reply to my mail.

Comment 3

[Magnus Melin [:mkmelin]]

Reply to self is a pretty common use case to do a follow-up. But it doesn't account for this pref.