Closed Bug 1772954 Opened 3 years ago Closed 3 years ago

Importing bookmarks from Chrome affects website

Categories

(Firefox :: Migration, defect)

Firefox 101
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: leonklatt, Unassigned)

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(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Steps to reproduce:

See attached file for problem.

Actual results:

See attached file for problem.

Expected results:

See attached file for problem.

The Bugbug bot thinks this bug should belong to the 'Firefox::PDF Viewer' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → PDF Viewer
Component: PDF Viewer → Untriaged

What happens if you directly open the php file?
Also, does the issue happen on troubleshooting mode?
https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Flags: needinfo?(leonklatt)

The *.php file operates as designed because I get the expected result with the other browsers listed in the bug report. Also, I been using this *.php file for several years.

The problem has been resolved; however, I need to explain how I resolved it because there still could be a problem with Firefox.

I have two computers - desktop and laptop - both running Windows 10 with Windows Defender as the anti-malware software. Both are up-to-date with Windows 10 updates. Both computers have the same version of Firefox installed. The work I was doing to test the operation of an update to webpages on my website was done on my desktop. After submitting the bug report I decided to ascertain if the problem occurred on the laptop computer. Well, to my surprise Firefox worked properly on the laptop. So I decided to uninstall Firefox from the desktop computer, clean the Windows registry, and delete left over files from the uninstall process. I then downloaded the most recent Firefox installer and installed Firefox. Without adding any bookmarks, I tested the new installation of Firefox with my web-site and everything work as expected. I then performed a bookmark installation by selecting the option to get them from Chrome. After this operation completed, I again tested Firefox with my website, and the problem reappeared. So I did another uninstall followed by a reinstallation and installed the bookmarks taken from Firefox on my laptop. A test with these bookmarks showed proper operation.

So the problem resides either in how Chrome generates the bookmark.htm file or how Firefox interprets the contents of this file. Bottom line - DO NOT INSTALL BOOKMARKS FROM CHROME!

Flags: needinfo?(leonklatt)
Component: Untriaged → Migration
Summary: Fails to a append a strings → Importing bookmarks from Chrome affects website

(In reply to Leon klastt from comment #3)

Without adding any bookmarks, I tested the new installation of Firefox with my web-site and everything work as expected. I then performed a bookmark installation by selecting the option to get them from Chrome. After this operation completed, I again tested Firefox with my website, and the problem reappeared. So I did another uninstall followed by a reinstallation and installed the bookmarks taken from Firefox on my laptop. A test with these bookmarks showed proper operation.

This makes basically no logical sense. There is no way that purely the bookmarks you have installed in your copy of Firefox directly impact whether or not an XHR request in your code (or the PHP code on a different machine) works - the web code will run in a separate process, the PHP on a different machine. The bookmarks don't make a difference.

It's possible that there's a race condition in your code which is impacted by whether or not there are bookmarks installed and how busy your CPU is doing other stuff like rendering the bookmarks toolbar, but that isn't really a problem with Firefox's bookmarks. There isn't enough information here for us to do anything to improve Firefox, and the problem has apparently gone away for you, so I'm going to close this out.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
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