Closed Bug 1773160 Opened 3 years ago Closed 3 years ago

Unable to sign in to gmail after 6/7/22 update

Categories

(Thunderbird :: Security, defect)

defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: wendyergreen, Unassigned)

Details

(Whiteboard: [support])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:101.0) Gecko/20100101 Firefox/101.0

Steps to reproduce:

I opened my email and got this error repeatedly after the update last night (Version 91.10.0 (32-bit)):
Login to account "wendyergreen@gmail.com" failed
Login to server imap.googlemail.com with username wendyergreen failed.
Options are Retry/Enter New Password/Cancel.

Actual results:

None of the options worked except Cancel so there is no way to sign into my Thunderbird email account.

Expected results:

I should have been able to get new messages and open existing messages

Is it set to use OAuth2 for authentication? That's the only thing gmail allows now.

Whiteboard: [support]

(In reply to Magnus Melin [:mkmelin] from comment #1)

Is it set to use OAuth2 for authentication? That's the only thing gmail allows now.

Wendy?

Component: Untriaged → Security
Flags: needinfo?(wendyergreen)
Whiteboard: [support] → [closeme 2022-06-22][support]
Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Flags: needinfo?(wendyergreen)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2022-06-22][support] → [support]
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