177512 - problems logging into hotmail from behind a proxy

Status: RESOLVED INVALID

(Core :: Networking: HTTP, defect)

Description

[Az]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2b) Gecko/20021029 Phoenix/0.4
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2b) Gecko/20021029 Phoenix/0.4

I am attempting to login to hotmail from my college network.  I am certain that
my login details are correct, i login daily from home.

I am able to access all others sites as normal from this network, including
other webmail sites.  I have no idea what the problem is other than the fact i
am behind a proxy.

(Obviously i hvae correctly set up my proxy settings as i am able to access
other sites.)

I can reproduce this every time - i guess it wont be so easy for you.

Reproducible: Always

Steps to Reproduce:
1. Come to my college. (Maybe get behind another proxy server?)
2. Attempt to log in to hotmail.

Actual Results:  
It just seems to hang, eventually times out.  No change happens on screen.

Expected Results:  
Login to hotmail as normal.

Comment 1

[Kim]

This is because hotmail is using a cruddy icky awful browser sniffer, or your
proxy is timing out (in which case you should talk to your college). 

Login, get bad browser page, go back to main page, login, get bad browser page,
repeat... *ewws*

Comment 2

[m.]

I used to have this problem with Yahoo mail and P 0.3.  After I submitted my
login/password, the same login page was displayed over and over again.. but
opening mail.yahoo.com in a new tab showed me my inbox..

I don't have this problem now (Win and Linux version of P 0.4), neither I had
this problem before 0.3

Comment 3

[Az]

Kim: 
'This is because hotmail is using a cruddy icky awful browser sniffer'
- this is not the case because i am able to successfuly login to hotmail daily 
using phoenix from home.

'your proxy is timing out (in which case you should talk to your college)'
- this may be the case, how ever internet access is far from slow here, we are 
joined to the British University Network 'Janet'.  I am able to login to other 
web mail sites and HOTMAIL sucessfully using IE.

I did make these points in my original post.

Comment 4

[André Dahlqvist]

Az, is this limited to Phoenix or does it also happen in Mozilla?

Comment 5

[Kim]

Thanks for the reply, I thought your sever might be a problem since when running
through a proxy server myself I don't experience any problems at all, despite
being on a very slow modem.

Does the configuration for phoenix differ from ie in any way?

Comment 6

[Az]

Kim:
I have configured both just for the proxy address/port and nothing else.

Andre:
I will install mozilla and try that when i return to college on monday.

Comment 7

[Asa Dotzler [:asa]]

Bugs like this are very likely not specific to Phoenix and are probably already
reported on Phoenix.

Comment 8

[Az]

The same problem occurs when using mozilla:

Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2b) Gecko/20021016

Comment 9

[André Dahlqvist]

Over to Mozilla for duplication.

Comment 10

[tom.williams]

I'm encountering a similar difficulty, even though I can get to other sites just
fine from behind the proxy.  I do NOT get a browser "hang" but I get the Hotmail
login page (http://www.hotmail.com) over and over again.  I did NOT get this
behavior with the 2002111808 Win32 build, but I AM with the 2002112208 Win32 build.

Peace.....

Comment 11

[tom.williams]

Well, I tried to login to ANOTHER site and got the SAME behavior as with
Hotmail.  This time, I got a message indicating that I need to make sure cookies
are enabled.  ALL cookies are enabled, so I don't know what's going on.

Peace....

Comment 12

[Alex Christy]

I've had this same problem for a while now, not just at Hotmail but at any
server that does redirection to a secure site. I may have a solution for you.

I'm not sure about your specific case, but the proxy server I'm behind requires
manual configuration. The only one I had filled out in my Proxy Settings was the
HTTP Proxy; I left the others blank. This worked great up until a few weeks ago,
when I began to see the timeout issue that you're getting. My solution was to
copy the HTTP Proxy settings into the SSL Proxy settings. After that, everything
worked OK again.

I'm not sure if this can be considered a regression or if this really is The Way
It's Supposed to Work. But maybe this could help to narrow it down a little. I
first noticed it when I upgraded to RC1.

-AC

Comment 13

[Asa Dotzler [:asa]]

->default contacts

Comment 14

[Az]

I followed Alex's advice and added my SSL proxy settings. All works good now, 
thanks for your help.

As far as I am concerned this is resolved.

Comment 15

[Matthias Versen [:Matti]]

-> invalid