1780766 - Error on writing a directory (filter) repeated for each mail treated

Status: RESOLVED INCOMPLETE

(Thunderbird :: Filters, defect)

Description

[TREMBLAY,Bernard]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36

Steps to reproduce:

Just receive mails

Actual results:

Error while filtering "Access error to the directory",
The error is repeated for each mail involved and must be acknowledged?
More the same errors are repeated at the rythm of the mail exploration timer (depending of type of error).
When there is a considerable number of mails, several hundredths, even thousands this locks the interface inoperant during long hours and needs the presence of the operator. (must click OK). Note that this is commonly combined with other types of errors that have, when repeated, the same behavior.
To receive 3,000 mails (after one week of inactivity) to stabilize reception can lead to one full day of work used to click...

Expected results:

When such error occurs,
1- offer the option "skip other of same type"
2- Record all into an error log file, which allow to apply manually the failed treatment.
The can avoid multiple boring "clicks".
Reception treatment could be parameterized as "exclusively report errors in a log file" which will avoid for the operator to remain present during the whole treatment.
The log could be used to recycle the treatment, particularly when a filter fails to move a file to a directory. To create a list of failed filters and submit manually is a job. There are other types of errors that must be treated until the error log is empty...

I declare it as a "defect" because it is not normal to spend a so long time to receive their mails.
Most of softwares like mass copy has such options to avoid having to click OK for each error necessarily repeated many times.

Comment 1

[Wayne Mery (:wsmwk)]

I suspect "Access error to the directory" is not the exact wording. Please provide a screen shot or the full and exact wording seen on the screen.

Comment 2

[TREMBLAY,Bernard]

Attachment: Exact message in French, note that other errors are too repeated, I create a thread by message

Comment 3

[Magnus Melin [:mkmelin]]

filterFolderHdrAddFailed - https://searchfox.org/l10n/source/fr/mail/chrome/messenger/messenger.properties#75
" filterFolderHdrAddFailed=The messages could not be filtered to folder '%S' because adding a message to it failed. Verify that the folder is displaying properly or try to repair it from the folder properties."

Did you try the Repair?

Comment 4

[Wayne Mery (:wsmwk)]

needs reporter feedback