1782106 - Add Report for Monitoring Monthly Community Logins

Status: NEW

(CA Program :: Common CA Database, task)

Description

[Kathleen Wilson]

Please provide a report called "Monthly CA Community Logins".
And add a link to it to the top of the "Root Store Reports" tab of the root store home pages.

Comment 1

[Poonam Bhargava]

Please login as system admin and check the existing 'Monthly CA Community Logins' report in production. The login consumption shown in this report is much higher than what was shared by Salesforce AE. I have created a ticket with SF to help us with the reporting.

I haven't added this report to the root store home pages as it needs admin privileges to access the user login history.

Comment 2

[Poonam Bhargava]

SF tech support is still investigating the login consumption report which is in production to provide count of CA user logins.

Comment 3

[Poonam Bhargava]

SF has suggested to installed the AppExchange app:
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000B5XHsEAN

I have installed this app in our test org, then copied the custom report type 'Network Login History' to production. This report type was used to generate data on community user login usage. After completing the steps, the new report based in 'Network Login History' gave the same results as the one I had created previously but it did not match the AE's report.

I have asked the SF tech support to suggest another way so that we are able to match the usage numbers with the AE's report.

Comment 4

[Kathleen Wilson]

Is it possible that you need to filter out OAuth and other types of usage?
There's also "License Usage 1.0" -- https://help.salesforce.com/s/articleView?id=sf.networks_appexchange_licenses_dashboard_and_reports.htm&type=5