178222 - Shopping cart items disappear at www.columbiahouse.com

Status: RESOLVED FIXED

(Core :: Networking: Cookies, defect)

Description

[Steve Brown]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2b) Gecko/20021016
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2b) Gecko/20021016

After clicking an 'Add to cart' link, the item appears to be added to your
'shopping cart'.  In a separate frame, it says '1 item in your cart'.  Then when
you move to another page or to the shopping cart, it says '0 items in your cart'.

It works correctly in Opera.

Reproducible: Always

Steps to Reproduce:
1.  Login at www.columbiahouse.com.
2.  Click on an 'Add item to cart' link.
3.  Click on 'Go to cart'.


Actual Results:  
See 'Cart is empty' on cart page.

Expected Results:  
Should see a list of the items ordered.

Works in Opera.

Comment 1

[Kenneth Herron]

Steve, could you check your cookie settings:

1) Go to Edit->Preferences->Privacy & Security->Cookies, and let us know how
things are configured.

2) Go to tools->Cookie Manager->Manage Stored Cookies. Make sure you're not
blocking columbiahouse.com, and see if you have any cookies stored from them.

Also, are you using anything that might be filtering out cookies? Are you
surfing through a proxy server, for example?

Please update this bug report with your comments. Thanks...

Comment 2

[Steve Brown]

In 'Edit | Preferences | Cookies', I've got:

[x] Enable all cookies.

and

[x] Disable cookies in mail and newsgroups.

There is one stored cookie for Columbia House.

No proxy server, no filters.

Comment 3

[Benjamin Smedberg]

Since this requires a login, I can't try it. But we just completed a large
network and cookie rewrite for mozilla 1.4a. Please try one of the latest daily
builds, or 1.4a when it comes out in the next few days, and let us know if you
still see this problem.

Comment 4

[Steve Brown]

As requested, I tested the problem I reported, which occurred at
www.columbiahouse.com.  Everything seems to be working fine now.