1782360 - paramountplus.com page keeps refreshing, after sometime logged in.

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[phsaldanha]

Attachment: 2022-07-29 17-28-27.mp4

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0

Steps to reproduce:

• Logged on to an account at paramountplus.com
• Wait a few days and/or click on the search button before the page finished loading.

Actual results:

Something triggers the page to keep refreshing itself for no apparent reason.

Expected results:

The website should load adequately and stops and it's done

Comment 2

[phsaldanha]

I must say that this happens from Stable to Nightly, using extensions or not, default settings or not, using troubleshoot mode, etc. Is a bug from the website or the browser.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Cloud Services::Server: Firefox Accounts' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 4

[phsaldanha]

Profiler: https://share.firefox.dev/3zm65gS

Comment 5

[phsaldanha]

Clearing site data fix the problem but he eventually comes back https://imgur.com/a/SVsG7NF

Comment 6

[Adrian Florinescu [:aflorinescu]]

In lack of a test account for this site, I'm not sure what we can do here to reproduce. Marking it as not actionable for the time being.
@phsaldanha, does the problem still persists for you?

Comment 7

[phsaldanha]

(In reply to Adrian Florinescu [:aflorinescu] from comment #6)

In lack of a test account for this site, I'm not sure what we can do here to reproduce. Marking it as not actionable for the time being.
@phsaldanha, does the problem still persists for you?

Yes it does!

Comment 8

[Henry Green [:harperG]]

(In reply to Adrian Florinescu [:aflorinescu] from comment #6)

In lack of a test account for this site, I'm not sure what we can do here to reproduce. Marking it as not actionable for the time being.
@phsaldanha, does the problem still persists for you?

I have a paramount plus account so I downloaded Firefox 105 to test and I experienced the exact same results: the page repeatedly refreshed so i couldn't use it.