1783448 - Junk -> "Move to inbox again" moves to arbitrary inbox

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[2021-04-14]

Steps to reproduce:

ATT: if you need to mention me, please use the intended user_name field, not some random parts of an email address you shouldn't even be able to see, if Mozilla's Bugzilla would bother with proper privacy. Thanks.

• mail arrives in inbox
• mail is automatically classified as Junk
• mail is automatically moved to global Junk folder
• I check global Junk folder
• I identify mail as wrongly classified as Junk
• I right click on said mail -> Move to "Inbox" again

Actual results:

mail ends up in completly different Inbox, not the one it has been arrived in before (= the one the recipient address refers to)

The recieving account has absolutely nothing in common with the account the mail is moved to from Junk! There's no way (unless another bug) that mail has ever been in that account before.

Expected results:

mail should end up in Inbox it came from, that is the one the recipient address refers to

Comment 1

[Thomas D. (:thomas8)]

Hello 2021-04-14, if you had a user name which wouldn't confusingly look like a date, I think the risk of people being tempted to look for name parts of an email address which is public to all bugzilla users might be less. I still find your date-as-username irritating for triagers like myself because it's easy to be mistaken as date of comment. Can you please change your user name to something human-readable other than a date? We usually talk to users, not to dates.

Your bug report is based on misunderstanding the 'Move to 'folder' again' function, hence invalid. This command repeats the last manual move of a message to a specific target folder. So if you last moved a message to inbox or any other folder of account A, that's where 'Move to 'folder' again' will end up. It's not designed as a reversal of the junk operation which would remember specific source inboxes for each message in your global junk folder.

ni?reporter wrt the requested change of their username.

Comment 2

[2021-04-14]

(In reply to Thomas D. (:thomas8) from comment #1)

Your bug report is based on misunderstanding the 'Move to 'folder' again' function, hence invalid. This command repeats the last manual move of a message to a specific target folder. So if you last moved a message to inbox or any other folder of account A, that's where 'Move to 'folder' again' will end up. It's not designed as a reversal of the junk operation which would remember specific source inboxes for each message in your global junk folder.

Then why does it do anything at all?
As clearly stated, the mail hasn't moved manually -- but by a filter.
According to your explanation, there cannot be any information whatsoever about a source, hence the menu entry

• should not be there at all
• or at least disabled

So, this alone constitutes a bug.
Given that the menu entry is highly misleading (there's not the slightest hint about a manual move, which in itself is rather unintuitive) and not working as expected accoridng to your description.
Instead the entry should work in one of these three ways:
a) if no "manually moved" indicator -- do not show entry
b) if no "manually moved" indicator -- disable entry
c) a) if no "manually moved" indicator -- move back to recipient's address INBOX again

Option c) is the most userfriendly and most fitting solution.

Comment 3

[2021-04-14]

(In reply to Thomas D. (:thomas8) from comment #1)

Hello 2021-04-14, if you had a user name which wouldn't confusingly look like a date, I think the risk of people being tempted to look for name parts of an email address which is public to all bugzilla users might be less. I still find your date-as-username irritating for triagers like myself because it's easy to be mistaken as date of comment. Can you please change your user name to something human-readable other than a date? We usually talk to users, not to dates.

Seems to me it works very well as sorely needed reminder to fix the glaring privacy issue of this Bugzilla.
Take privacy seriously and I consider changing the username.

ni?reporter wrt the requested change of their username.
Say what?

Comment 4

[Mirko Brodesser (:mbrodesser-Igalia)]

Experienced that issue too.

Your bug report is based on misunderstanding the 'Move to 'folder' again' function, hence invalid. This command repeats the last manual move of a message to a specific target folder.

That's confusing. Consider changing that functionality.