Closed Bug 1783449 Opened 3 years ago Closed 3 years ago

Cannot see unread emails

Categories

(Thunderbird :: Folder and Message Lists, defect)

Thunderbird 91
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: olaf, Unassigned)

Details

(Whiteboard: [support])

Steps to reproduce:

Just updated from 91.11.0 (or so?) to 91.12.2. And now, I am seeing only read emails. Unread emails are invisible.

Actual results:

Just updated from 91.11.0 (or so?) to 91.12.2. And now, I am seeing only read emails. Unread emails are invisible.

Expected results:

Just do your job, damn email client.

Did you accidentally enable the quick filter and filter on unread perhaps?

(In reply to Magnus Melin [:mkmelin] from comment #1)

Did you accidentally enable the quick filter and filter on unread perhaps?

Well, afasics, selecting unread from Quick Filter Bar would only show unread, but reporter claims that only read messages are shown.
Seems like we no longer allow negated quick filters, not sure if we ever had that?

(In reply to Olaf from comment #0)

Just updated from 91.11.0 (or so?) to 91.12.2. And now, I am seeing only read emails. Unread emails are invisible.

Olaf, I've undergone the same update and everything's fine here, still seeing read and unread messages as before.

Expected results:
Just do your job, damn email client.

Please be respectful. Seems like your email client has done the job well so far, and you've only just noticed what you believe is a flaw.

  • Have you tried Thunderbird support ?
  • What's your OS?
  • Does this happen with ≡ > Help > Troubleshoot Mode…?
  • Can you provide a screenshot after blacking out private data using image editor? Attach New File button above comment 0
  • Are you saying that unread messages are totally missing from the list? Or they are still in the list, but unexpectedly all marked as read?
Severity: -- → S4
Component: Untriaged → Folder and Message Lists
Flags: needinfo?(olaf)
Whiteboard: [support]

(In reply to Magnus Melin [:mkmelin] from comment #1)

Did you accidentally enable the quick filter and filter on unread perhaps?

No, definitely not.

Flags: needinfo?(olaf)

(In reply to Thomas D. (:thomas8) from comment #2)

Please be respectful. Seems like your email client has done the job well so far, and you've only just noticed what you believe is a flaw.

Sorry about that, I was just too angry about a missing basic functionality.

As a matter of fact, I started TB today and everything worked as expected. Could it be that this happened because of updating by selecting help -> about and restarting?

I guess we'll never know. Good it's working.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.