Closed Bug 1783735 Opened 3 years ago Closed 3 years ago

Suddenly can't SSO login into github

Categories

(mozilla.org :: Github: Administration, task)

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: tyler, Unassigned)

Details

Following the direction as provided on the mozilla wiki's "Github/SAML issues" page. I was redirected here when trying to SSO into Github. Specifically "If you've been logging in, and end up here, check membership" instructions.

OK, you clearly succeeded at one point, as you show as having your SSO identity linked.

Looking at the pre-reqs - I see you have a phonebook account, and I see you as being a member of the ghe_mozilla_users group.
Can you also try going to https://sso.mozilla.com/info and verifying that you see mozilliansorg_ghe_mozilla_users in the list of groups?

Since you're ending up at the https://wiki.mozilla.org/GitHub/SAML_issues page, can you paste the "dbg=XXXX" from the URL of that page?

Full url:

https://wiki.mozilla.org/GitHub/SAML_issues?dbg=ghgr&state=g6Fo2SBubzY4bmROOWhSb3FJanZDOXM2a1ZBMGtTVndYcnVYb6N0aWTZIFlEenFlaTRXeTc0LW01b3kzQ25OeEc0LS1IR3MyVm9Uo2NpZNkgZjFNcGNUellBOEowNm5VVWRPNUx1aGhBN2I0SlpWSmk

I don't see mozilliansorg_ghe_mozilla_users in the list of groups:

https://sso.mozilla.com/claim/groups
0 "everyone"
1 "vpn_corp"
2 "team_mofo"
3 "egencia_us"
4 "vpn_default"
5 "IntranetWiki"
6 "office_remote"
7 "all_ldap_users"
8 "FoundationWiki"
9 "StatsDashboard"
10 "phonebook_access"

Alright, I've removed you from that group and re-added you. Please process that, and then logout of SSO and log back in (directions here: https://wiki.mozilla.org/GitHub/GHE_SAML_User_FAQ#Belonging_to_the_correct_group_in_people.m.o)

And then give getting into the mozilla org another try.

That did it! Thank you!

Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → FIXED
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