1785091 - Intel Graphics Accelerator Drivers error on HD 3000

Status: RESOLVED DUPLICATE of bug 1784093

(Core :: Graphics: WebRender, defect, P2)

Description

[edison]

Attachment: Blue screen.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0

Steps to reproduce:

Just surfing the Internet from my PC. Usually Instagram and some italian news web site.
Intel i7 2700K, 16 MB, Intel HD Graphics 3000, Windows 7.

Actual results:

For about two weeks now, sometime the screen goes blank, then the desktop and the windows reappear with a popup bubble saying "The video driver stopped responding and was reset. The Intel Graphics Accelerator Drivers for Windows 8(R) stopped responding and was successfully restored".
If it happens two or more times in a row, I have to quickly close Firefox.
On August 7th after 5 or 6 times in a row of what I have described, the computer freezed and a blue screen appeared (see attached image).
Here is the message found in the Window's log:
Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 116
BCP1: FFFFFA800D063130
BCP2: FFFFF880038CFD10
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Comment 1

[edison]

Attachment: Video driver popup bubble error

Comment 2

[BugBot [:suhaib / :marco]]

The Bugbug bot thinks this bug should belong to the 'Core::Graphics: WebRender' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 3

[Jeff Muizelaar [:jrmuizel]]

edison, do you see the problem if you try loading https://bugzilla.mozilla.org/attachment.cgi?id=9290118?

Comment 4

[edison]

(In reply to Jeff Muizelaar [:jrmuizel] from comment #3)

edison, do you see the problem if you try loading https://bugzilla.mozilla.org/attachment.cgi?id=9290118?

Yes

Comment 5

[Jeff Muizelaar [:jrmuizel]]

edison, are you still seeing this problem?

Comment 6

[edison]

(In reply to Jeff Muizelaar [:jrmuizel] from comment #5)

edison, are you still seeing this problem?

No, from version 104.
Thanks