XP Pro crashes when closing mozilla

RESOLVED WORKSFORME

Status

--
critical
RESOLVED WORKSFORME
16 years ago
8 years ago

People

(Reporter: nawlins_tornado, Assigned: joe.chou)

Tracking

Trunk
x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

16 years ago
Windows XP Pro crashes when closing Mozilla on Java web page.  Restarting
windows, bookmarks are missing.

Comment 1

16 years ago
Mozilla shouldn't be able to crash XP.
Reporter:  Please use the bugzilla helper for bug reports.   You have not
supplied much detail here.

What JRE are you using?   You should use 1.4.1 from http://www.javasoft.com
What mozilla build are you using?
If Windows XP does indeed crash, then please provide information about the
crash.  (Error on screen, Event Viewer event, Minidump, dumpchk.exe analysys,
etc...)
Assignee: idk → joe.chou
Component: Java-Implemented Plugins → OJI
QA Contact: avm → petersen

Comment 2

16 years ago
Reporter: Can you take a look at Comment 1 in the bug?

Comment 3

16 years ago
I also have this problem.  It's crashed my system several times - each time when
runnig java, with the latest mozilla.  I'm running WinXp Pro (full, with latest
updates), java version "1.4.1_01" (from SDK) on a dual cpu server system.

Each time it crashes, Mozilla loses my bookmarks and personal toolbar settings.
 On reboot, I can add bookmarks, but not to the personal toolbar.  A reinstall
does not fix the problem; I have to uninstall mozilla; delete the mozilla
folders in C:\Documents and Settings\user\Application Data; then reinstall.

Comment 4

16 years ago
To see this in action, go here:

*NOTE* this causes complete system reset on my box, along with total loss of
bookmarks and the ability to change your personal toolbar.  Plus it resets
(maybe erases?) all prior mozilla settings.  Under Xp with moz 1.3, go here at
your own risk:

http://www.sportsplex.org/Sportszone.htm

Then close the browser.

There are bugs on this website; I've told them about the classnotfound issues,
but they haven't fixed them.  Yet.  Maybe this bug is related to some instances
of as class not being found?

Comment 5

16 years ago
http://www.sportsplex.org/Sportszone.htm WFM
(no crash here)

Andy: You are using JRE 1.4.1, right?      (There's a bug with fphover and JRE
1.3.x)

Comment 6

16 years ago
Yes, it's 1.4.1-ish (java version "1.4.1_01").  I believe I got it from the sdk;
I'll have to check that when I get home.

Comment 7

16 years ago
I also had this happen last night when windows had a "disagreement" with my
video card.  Once the system came back to life, Mozilla had lost my existing
bookmarks & I couldn't add new ones.  I did have a java applet running (yahoo
game channel for king-mavs game 5.  go mavs!) when the system dumped; I assume
the dump was caused  by mozilla closing as Xp went through its post-failure
shutdown.

It feels like an issue with Mozilla when the OS dumps for some reason. 
Understandably, system dumps are bad.  But when it happens, moz shouldn't lose
all of my customizations.

Comment 8

16 years ago
That'd be bug 193749

Comment 9

15 years ago
no response from reporter-->wfm
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → WORKSFORME

Updated

8 years ago
Component: Java: OJI → Java: OJI
Product: Core → Core Graveyard
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