User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2a) Gecko/20020910 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2b) My main email server is a remote IMAP server (Maildir format), where I have lots of folders/sub-folders. When I upgraded from mozilla 1.2a to 1.2b, I was suddenly unable to expand hierarchical folders in the tree view. The upper level folder shows, but there is no triangle pointer beside it. If I select a message in my Inbox and click File to move the message to a subfolder, the subfolders are accessible in this dialog. Returning to 1.2a fixes the problem. Note: yes, I do have a check in "Server supports folders that contain sub-folders...". Reproducible: Always Steps to Reproduce: 1. 2. 3.
do you have "show only subscribed folders" turned on or not? If not, could you try turning it on? All my sub-folders are working fine, and there are known problems with not having "show only subscribed folders" turned on.
I tried again. Reinstalled 1.2b. Changed my IMAP server setting by turning ON "show only subscribed folders." Restarted mozilla. Problem persists. I even tried a different IMAP server (which uses a different server product) and experienced the same problem. Returned to mozilla 1.2a, and both IMAP servers show nested folders just fine.
sorry if this is a stupid question, but are you subscribed to the sub-folders? Also, could you generate an imap protocol log? http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap
Actually, that was not such a stupid question! I was subscribed to some of them, not others. But, alas, after making sure I was subscribed to all folders, there was no change. HOWEVER, I have something new to add: I rebooted my linux PC, logged in as root and tried mozilla 1.2b and connected to my regular IMAP mailbox. The nested folders worked fine! The only thing that I could think of that was different was that, as root, I was using the "classic" appearance theme. As a normal linux user, I was using the "modern" theme. I logged back in as normal user, switched to "classic" theme, and now my nested folders are back! So, if this is a bug, it appears to be a bug with the "modern" theme. Thanks for your help.
well, I'm glad it's working for you. I'm still at a bit of a loss, though. I run with the modern theme and it's working fine for me. My gut feeling is that it's an installation problem with the modern theme. If you create a new profile, does that new profile work? I'm wondering if maybe the fastload file is corrupt, XUL.mfl in your user profile directory.
Just to be sure.... I created a new linux user, restarted KDE with that user logged in. Ran mozilla 1.2b; switched to the "modern" theme; restarted mozilla; set up the same IMAP email account. Initially it seemed to load all of the nested folders in the left frame. But after I collapsed all of them, the triangle went away and they would not come back. I have downloaded a bunch of themes from mozdev.org (the ones that say that they are compatible with 1.2). Most of them exhibit the same problem. Presently I am using "Orbitz 3+1 1.2 0.0.6.5-dev" and it works with the nested folders.
A followup: My earlier comments were based on my experience with my office computer at work. This evening I got home and experimented with my home machine. Both computers are Redhat 7.3 and KDE3. At home I was still running mozilla 1.1 with the modern theme. I upgraded to 1.2a, and I have the same problem with nested folders as on my office machine.
Created attachment 110855 [details] IMAP protocol log Attached is an IMAP protocol log. Mozilla 1.2.1 on Windows, connecting to courier-imap (maildir) on Linux. Settings: SSL is on, "Show only subscribed folders" is off, namespaces are set to their defaults ("INBOX." and "shared.", respectively), "Server can override..." is on. I am having similar problems: only the first and second folder levels below INBOX are displayed. The problem occurs in the main folder tree, the subscription dialog box, and the File button or context menu option. I remember that when I installed and configured Mozilla the third level was available; on one of the next startups the folders simply disappeared. The protocol log shows that only INBOX.% AND INBOX.%.% are queried. Even though for example the mailbox "INBOX.Nieuwsbrieven.Winkels" has subfolders (\HasChildren), these are neither queried (one would expect with INBOX.%.%.%) nor displayed. Mozilla 1.0 on Linux, connecting to the same IMAP-server, displays the same symptoms; the log is similar. On Linux I am using the debian packages for woody.
please try a newer trunk build. this should be fixed now (though you may need to delete your .msf files in the sub-directories to get the fix since the fix involves how we deal with newly discovered folders)
marking this bug as dupe of bug 147528. I verified the other bug and things seem to be working fine. *** This bug has been marked as a duplicate of 147528 ***
I'm still seeing nested folder problems on the trunk. See my comments in bug 147528.