Closed Bug 1787604 Opened 3 years ago Closed 3 years ago

Youtube playback error due to ffmpeg not being installed on the linux machine.

Categories

(Core :: Audio/Video: Playback, defect)

Firefox 104
defect

Tracking

()

RESOLVED INVALID

People

(Reporter: jkrianovic123, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:104.0) Gecko/20100101 Firefox/104.0

Steps to reproduce:

On a fresh install of a Linux distro, Fedora 36, I was given Firefox 100 as the preinstalled browser. I updated it to the latest version 104 and while I was watching Youtube the latter happened.

Actual results:

Trying to load a video (https://www.youtube.com/watch?v=w3gFBri0ZpU) I was given a error upon loading the video.
The error simply stated: "An error occured. Try again later. (Playback ID: fBPIhprijn3DZILG)". Iwas unable to load the video even after refreshing the page.

Expected results:

My fix was installing ffmpeg, which was not preinstalled on my Linux distro. My advice would be to make ffmpeg a dependancy when installing Firefox.

The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core

Hi, exact backend libraries are up to packagers. Assuming this is about a Fedora native package, please feel free to contact Fedora. Thanks!

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INVALID
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