1788208 - Thunderbird always place a copy of a sent mail in the sent items folder

Status: RESOLVED WORKSFORME

(Thunderbird :: Untriaged, defect)

Description

[r.pietrini]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36

Steps to reproduce:

It's an outlook account, IMAP.

Account settings->Copies and Folders

"place a copy..." is unchecked, nothing is selected on the combo box of "Sent folder on:"

Actual results:

Sent mails are always copied to sent items folder, resulting in a double mail since outlook provider does it automatically.

Expected results:

Sent mails are not copied to the sent items folder. If I check and uncheck "place a copy..." the combo box gray out, but reloading the settings (close and open again that window) we still have the option unchecked but the combo box is no more grayed (not sure if this is related).

Comment 1

[Alfred Peters [:infofrommozilla]]

(In reply to r.pietrini from comment #0)

Steps to reproduce:
"place a copy..." is unchecked, nothing is selected on the combo box of "Sent folder on:"

Actual results:

Sent mails are always copied to sent items folder, resulting in a double mail since outlook provider does it automatically.

Works for me. Tested with TB102.2.1 and TB daily

Are you perhaps using multiple identities of the account? Then you need to make the setting for each identity.

If not, does it also occur with "Help | Troublshoot mode"?

Comment 2

[Wayne Mery (:wsmwk)]

r.pietrini,

(In reply to Alfred Peters from comment #1)

Are you perhaps using multiple identities of the account? Then you need to make the setting for each identity.

If not, does it also occur with "Help | Troublshoot mode"?

Comment 3

[r.pietrini]

(In reply to Wayne Mery (:wsmwk) from comment #2)

r.pietrini,

(In reply to Alfred Peters from comment #1)

Are you perhaps using multiple identities of the account? Then you need to make the setting for each identity.

If not, does it also occur with "Help | Troublshoot mode"?

Hi, sorry I missed previous reply.. I just tried again and It works as expected, dunno what was the issue, but I unchecked "place a copy" and now works, since outlook does it automatically.