Closed Bug 1791294 Opened 2 years ago Closed 2 years ago

Smartcard causes 104.0.2 to hang

Categories

(NSS :: Libraries, defect)

Product:
NSS
Component:
Libraries
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: chris, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:104.0) Gecko/20100101 Firefox/104.0

Steps to reproduce:

Insert smartcard into reader, visit website that is smart-card required. (this is a US govt Cac Card). Firefox slows WAY down, and then throws a dialog about "firefox is not responding, wait or quit". This is BEFORE actually needing to provide any creds, or before the site should even care a SC is present.
This is an "out of the box" fedora 36 install

Actual results:

here is a snippet from journalctl while trying to get things to load
Sep 17 20:24:28 fedora pcscd[2232]: 99999999 commands.c:1612:CCID_Receive Card absent or mute
Sep 17 20:24:28 fedora pcscd[2232]: 00000097 ifdwrapper.c:543:IFDTransmit() Card not transacted: 612
Sep 17 20:24:28 fedora pcscd[2232]: 00000002 winscard.c:1618:SCardTransmit() Card not transacted: 0x80100016
Sep 17 20:24:34 fedora gnome-shell[2611]: Window manager warning: Ping serial 1730690 was reused for window W23, previous use was for window W15.
Sep 17 20:24:55 fedora pcscd[2232]: 26787585 commands.c:1612:CCID_Receive Card absent or mute
Sep 17 20:24:55 fedora pcscd[2232]: 00000035 ifdwrapper.c:543:IFDTransmit() Card not transacted: 612
Sep 17 20:24:55 fedora pcscd[2232]: 00000007 winscard.c:1618:SCardTransmit() Card not transacted: 0x80100016
Sep 17 20:25:15 fedora gnome-shell[2611]: Window manager warning: Ping serial 1771325 was reused for window W15, previous use was for window W0.
Sep 17 20:25:29 fedora pcscd[2232]: 34744328 commands.c:1612:CCID_Receive Card absent or mute
Sep 17 20:25:29 fedora pcscd[2232]: 00000030 ifdwrapper.c:543:IFDTransmit() Card not transacted: 612
Sep 17 20:25:29 fedora pcscd[2232]: 00000009 winscard.c:1618:SCardTransmit() Card not transacted: 0x80100016

update -- there is a conflict (Out of the box!) with gsd-smartcard. killing gsd-smartcard makes everything work great. good to close here. I'll resubmit to fedora.

Update - this didn't fully fix the problem, it just made some sites not hang sometimes - this still feels like a FF issue. LMK what logs I can send along

I tried this with Chromium and it "just worked", so, providing some add'l evidence this is a FF issue and not a Fedora issue.

I'm not sure how could I confirm this bug on my end but I well set "NSS: Libraries" component for this issue, it could be a good starting point so the engineering team could take a look at this issue.

Assignee: nobody → nobody
Component: Untriaged → Libraries
Product: Firefox → NSS
Version: Firefox 104 → other

Can you use perf or a similar profiling tool to see where Firefox is spending time? Also, using https://mozilla.github.io/mozregression/ should help narrow down the change that caused this. Thanks!

Flags: needinfo?(chris)

A needinfo is requested from the reporter, however, the reporter is inactive on Bugzilla. Closing the bug as incomplete.

For more information, please visit BugBot documentation.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(chris)
Resolution: --- → INCOMPLETE
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