1792250 - logins have disappeared

Status: RESOLVED INCOMPLETE

(Toolkit :: Password Manager, defect)

Description

[maizmy1]

Attachment: logins.json

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0

Steps to reproduce:

I opened Firefox as usual, a new version (105) has been launched.

Actual results:

My master password to access to my longins was requested as usual but it seemed that it did not take it into account.
I went in the logins menu and it was completely empty.

Expected results:

A normal access to my logins and an automatic fullfilment of my registered login for website I try to be connected to.

My profiles file let appear a logins.json file that contains only the login I registered today.

What happened?
How can I recover the logins.json file dated 21 or 22.09.2022?

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Toolkit::Password Manager' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Dimi Lee [:dimi]]

Hi maizmy,
Thank you for reporting the bug! I'm sorry the logins were lost...
Could you help provide more information so we can investigate further? thanks!

1. Which Firefox version you were using before upgrading?
2. Do you have Firefox Sync enabled?
3. Is there a logins-backup.json file under the same directory as logins.json?

Comment 3

[Dimi Lee [:dimi]]

We will need more information to continue to investigate this issue.
I'll close this bug for now, but feel free to reopen it if you have more information, thanks!