Closed Bug 1793696 Opened 3 years ago Closed 3 years ago

Account passwords are not stored

Categories

(Thunderbird :: Security, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1789213

People

(Reporter: gabornagy0730, Unassigned)

Details

Attachments

(1 file)

Steps to reproduce:

When opening TB it asks for all account passwords regardless of trying to store them in the password manager.

If I enter the correct password and select "Store password" email fetching times out after a while.

If I enter the correct password and skip "Store password" emails are fetched but passwords are not stored in the password manager.

Password manager is empty.

If I restart TB in Troubleshoot mode (with default settings) everything works as expected -> passwords are saved and stored, emails are fetched.

All accounts are POP3 (there are two), I'm using a profile which is stored on a shared network drive, addressed by a letter (write permission is not an issue, given it works in troubleshoot mode)

Actual results:

This issue is present since upgrading from 91.x to 102.x. It was present in 102.0.1, then I tried the following:

  • deleted cert, key, secmod db files and pkcs11.txt (based on suggestions from TB support site) with no luck
  • then I created a new profile and migrated my old profile using the internal migration tool -> this at first resolved the issue
  • then around two weeks passed by and the issue resurfaced again, now on latest stable 102.3.1 (32 bit)
  • deleting the db files does not help

I'm attaching a console export (including an exception). This was exported after I deleted the db files from the profile root folder, clean start and tried to enter and save my passwords.

Expected results:

Passwords are stored in the password manager as expected, no more prompts upon application startup.

Looks like bug 1790610.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE

(In reply to Magnus Melin [:mkmelin] from comment #1)

Looks like bug 1790610.

*** This bug has been marked as a duplicate of bug 1790610 ***

Really bug 1790610, or rather bug 1789213 ? The above text mentions the profile is on a network drive.

Would assume the former, since there's the "Couldn't decrypt string" in the error console log.

Hey,

After taking a look at bug 1789213, it is confirmed to be a duplicate of that. Disabled hardware acceleration and everything is working as expected.

Thanks for the help!

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