Closed Bug 1795673 Opened 2 years ago Closed 2 years ago

thunderbird doesn't launch

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: laurent_benoist, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36

Steps to reproduce:

every time i launch thunderbird, nothing happens.
In the task manager i can see 3 thunderbird processes activating on launch, but neither lasts and the program never starts .
The problem started after an update of windows 11 (KB5018427). I succesfully unsinstalled the update, with no better result on thunderbird.
My machine is an Acer Evo, running under W11. And I tried to use 102.3.3 thunderbird version.
I used both .msi and .exe installers, with the same results.

Actual results:

thunderbird doesn't launch

For support please see https://support.mozilla.org/en-US/questions/new/thunderbird
Try rebooting, then re-installing thunderbird. If it doesn't work. Check Antivirus or other external software isn't messing up.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INVALID
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