1795696 - not all folders appear in Google Drive; Firefox 105.0.3; MacOS 12.6

Status: RESOLVED INVALID

(Core :: Widget: Cocoa, defect, P3)

Description

[Dave Devereaux-Weber]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:105.0) Gecko/20100101 Firefox/105.0

Steps to reproduce:

Opened drive.google.com with Firefox 105.0.3 on MacOS 12.6

Actual results:

some, but not all folders are found

all folders found with Chrome or Google Drive App on IOS 16.0.3

Expected results:

all folders should be found

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Cocoa' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Hani Yacoub, Desktop QA]

I couldn't manage to reproduce the issue on my end.
Did the issue start to happen only Firefox 105.0.3?
Could you please try if the issue occurs in safe mode. Here is a link that can help you do that: 
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Thanks.

Comment 3

[Dave Devereaux-Weber]

Attachment: Screen Shot 2022-10-18 at 11.24.21 AM.png

This is a screenshot of Google Drive on Firefox 106 with many folders and files missing.

Comment 4

[Dave Devereaux-Weber]

Attachment: Screen Shot 2022-10-18 at 11.24.38 AM.png

This is a screenshot of Google Drive on Chrome Version 106.0.5249.119 (Official Build) (x86_64) on MacOS 12.6. This shows all the folders I expect.

Comment 5

[Dave Devereaux-Weber]

New information: This bug is not exhibited in Firefox 106.0 on a Mac Mini with the M1 chip with MacOS 12.06

Comment 6

[Stephen A Pohl [:spohl]]

(In reply to Hani Yacoub from comment #2)

I couldn't manage to reproduce the issue on my end.
Did the issue start to happen only Firefox 105.0.3?
Could you please try if the issue occurs in safe mode. Here is a link that can help you do that: 
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Thanks.

Could you please provide the requested info from comment 2?

Comment 7

[Dave Devereaux-Weber]

(In reply to Hani Yacoub from comment #2)

I couldn't manage to reproduce the issue on my end.
Did the issue start to happen only Firefox 105.0.3?
Could you please try if the issue occurs in safe mode. Here is a link that can help you do that: 
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Thanks.

Yes, the issue started with Firefox 105.0.3

Firefox 106 was just released. I installed 106 and the issue continues to occur.

With Firefox 106 I started in safe mode and the issue continues to occur
(In reply to Hani Yacoub from comment #2)

I couldn't manage to reproduce the issue on my end.
Did the issue start to happen only Firefox 105.0.3?
Could you please try if the issue occurs in safe mode. Here is a link that can help you do that: 
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Thanks.

Yes, the issue occurs in Firefox safe mode.

Comment 8

[Stephen A Pohl [:spohl]]

Could you run mozregression to see when this started happening?

A number of Firefox versions will open in succession to narrow down when this started occurring. Simply answer "good" or "bad" based on whether or not a build reproduces the bug. Once finished, please post the output from the last run. It should give a last good and first bad revision as well as a link to look at the changesets in that range. Thank you!

Comment 9

[Dave Devereaux-Weber]

I have tried to run mozregression 4 times. I have been temporarily locked out of my google account twice. I have not succeeded in finding the version where the bug appears.

Comment 10

[Dave Devereaux-Weber]

I have been unable to replicate. Closing this bug.