Closed Bug 1795943 Opened 3 years ago Closed 2 years ago

Clicking on New Mail Notification results in broken folder display if the received mail is not in the same folder as the currently selected one

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: bugzilla-mozilla24, Unassigned)

Details

Attachments

(1 file)

Attached image inbox confusion.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:106.0) Gecko/20100101 Firefox/106.0

Steps to reproduce:

Thunderbird 102.3.3 (this issues started with 102.0 for me) on Windows 10.

  1. Inbox folder of account 1 is open (it could also be any folder of account 2, as long as it's not the inbox)
  2. Receive new mail on account 2
  3. Click on the new mail notification to bring up the Thunderbird window

Actual results:

You now see the inbox folder of account 1 (or whatever folder was open in step 1), but all the mail titles, dates, etc. are empty.

Expected results:

Thunderbird should jump to the inbox view of account 2 and highlight the newly-received mail, as it used to in previous versions.

Does this also reproduce when using version 115 started in Help > Troubleshoot Mode?
If it does, and you have not already done so, please list complete steps to reproduce.

Whiteboard: [closeme 2023-10-01]

It seems like the way this feature works was changed in Firefox 115, no longer opening the inbox in which the mail is contained but rather opening the mail directly. So I guess in a way the original bug report can be considered fixed, although I'm not particularly a fan of the new behaviour (I'd rather not open mails that I know are spam / phishing, but this makes it way too easy to accidentally open them when a notification pops up).

Resolved per whiteboard and Comment 2

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
Whiteboard: [closeme 2023-10-01]
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: