Closed Bug 1796821 Opened 3 years ago Closed 3 years ago

Intermediate certificate missing for token.services.mozilla.com's IP 34.107.141.31

Categories

(Cloud Services Graveyard :: Operations: Sync, defect)

defect

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: bugzilla, Unassigned)

Details

Steps to reproduce:

I have a script to access firefox sync data but it failed to connect to https://token.services.mozilla.com periodically since ~2 weeks ago. It seems that one of the IP address of this token.services.mozilla.com - 34.107.141.31 - cannot be connected with SSL. Other IPs - e.g. 35.164.184.131 - are fine.

Actual results:

$ dig token.services.mozilla.com @1.1.1.1
....
token.services.mozilla.com. 48 IN CNAME prod.tokenserver.prod.cloudops.mozgcp.net.
prod.tokenserver.prod.cloudops.mozgcp.net. 588 IN A 34.107.141.31
...

$ curl -v https://token.services.mozilla.com --resolve token.services.mozilla.com:443:34.107.141.31
...

  • TLSv1.3 (OUT), TLS handshake, Client hello (1):
  • TLSv1.3 (IN), TLS handshake, Server hello (2):
  • TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
  • TLSv1.3 (IN), TLS handshake, Certificate (11):
  • TLSv1.3 (OUT), TLS alert, unknown CA (560):
  • SSL certificate problem: unable to get local issuer certificate
  • Closing connection 0
    curl: (60) SSL certificate problem: unable to get local issuer certificate

Expected results:

curl should not return error.

Summary: Cannot make SSL connection to token.services.mozilla.com → Cannot make SSL connection to one of token.services.mozilla.com's IP 34.107.141.31
Component: General → Operations: Sync

It looks like the intermediate certificate is missing from that server's response.

Status: UNCONFIRMED → NEW
Ever confirmed: true
Summary: Cannot make SSL connection to one of token.services.mozilla.com's IP 34.107.141.31 → Intermediate certificate missing for token.services.mozilla.com's IP 34.107.141.31

I think this is resolved via bug 1801429. NI reporter to verify.

Flags: needinfo?(bugzilla)

I can confirm it's working now. Thanks

Flags: needinfo?(bugzilla)
Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → FIXED
Product: Cloud Services → Cloud Services Graveyard
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