Firefox wants to install helper application without description
Categories
(Firefox :: General, defect)
Tracking
()
People
(Reporter: 6mjjmugn96, Unassigned)
Details
Attachments
(4 files)
Pre-update about screen
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:106.0) Gecko/20100101 Firefox/106.0
Steps to reproduce:
I didn't do anything, but Firefox exited by itself supposedly to perform an upgrade. (See #1799948)
Actual results:
When Firefox was started by the user, a notification was displayed requesting that the user enter his password so that a helper application could be installed.
There was no indication of what the helper application was for. (I failed to capture a screenshot, but it was a typical MacOS authentication dialog.)
Expected results:
If starting Firefox is going to invoke the installation of a helper application, Firefox should notify the user what the helper application is for. That said, Firefox should probably not install additional applications at all.
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Comment 1•2 years ago
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The Bugbug bot thinks this bug should belong to the 'Toolkit::Password Manager' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.
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Comment 2•2 years ago
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"Password Manager" certainly doesn't seem like the right component. For what it's worth, both "Ask to save logins and passwords for websites" and "Use a Primary Password" are unchecked, and had been long before this restart. However, the LastPass extension is installed.
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Comment 3•2 years ago
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Password Manager doesn't seem to be the right component for this bug, however, I don't know what the right component is. I'll move this issue to Firefox::General.
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Comment 4•2 years ago
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If you are referring to a notification similar to the one in bug 1799948, then it is not a notification of Firefox, but one from the Jamf Pro device management app, as you've already discovered yourself. (More info)
Otherwise, it could be a "helper application" that the browser needs to operate a particular file. (info here and here).
If this is the case, then we might need more information in order to investigate this issue and determine its validity from the point of view of the Firefox browser.
PLease try to answer some questions for us:
- Do you remember what you were doing when this "helper application" notification was displayed? The file type you attempted to operate?
- Does this happen regularly when you're using the browser?
- When it happens, does it have the same icon as the one in bug 1799948?
- Please capture a screenshot of the notification if it occurs again and upload it here.
- Did this issue occur on MacOS 10.15 in Firefox v106?
Thank you for your contribution!
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Comment 5•2 years ago
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Comment 6•2 years ago
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Comment 7•2 years ago
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Comment 8•2 years ago
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Comment 9•2 years ago
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I confused the issue with the Jamf notification. This is a separate issue.
Right now I'm running Firefox 106.0.5. It wants me to update Firefox, as seen in the About box.
I click the "Restart to update Firefox" button and Firefox restarts, rather quickly. When it comes back up with all of my windows and tabs, it also presents another window, telling me to restart again. Note that it says "This update requires administrator privileges".
Firefox then exits and MacOS pops up a system dialog saying that Firefox wants to install a "helper tool". I click "Cancel", because I have no idea what helper tool Firefox would want to install or why.
After that dialog disappears, it takes a good while (30-60s?) for Firefox to pop up my windows and tabs. It then shows a notification (next to the hamburger button) that the upgrade failed. Checking the About box shows that Firefox is still running 106.0.5.
I still have no idea what "helper tool" Firefox wants to install or why.
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Updated•2 years ago
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Description
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