Deletion hangs Thunderbird
Categories
(Thunderbird :: OS Integration, defect)
Tracking
(Not tracked)
People
(Reporter: niklasbetten98, Unassigned)
Details
(Keywords: hang)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:106.0) Gecko/20100101 Firefox/106.0
Steps to reproduce:
When deleting files from the inbox the deletion does not create a new thread properly. Instead the UI takes the lag and just hangs for the user.
Actual results:
Crash of the application
Expected results:
Application does not crash
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Comment 1•3 years ago
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If you crash, please provide the crash-id (found in Help | Troubleshooting information)
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Comment 2•3 years ago
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Okay I rephrased it, was not really a crash but Thunderbird just became unresponsive, I'll have a look into it myself.
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Updated•3 years ago
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Comment 3•2 years ago
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Please start Windows' in safe mode with networking enabled
win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
Still in Windows safe mode, start Thunderbird in Troubleshoot mode
https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem go away?
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Updated•2 years ago
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Comment 4•2 years ago
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The problem comes from windows defender running in the background and scanning files that are deleted. A possible fix would be to create a queue for files that are under scan by defender and resume normal program usage without hanging the app.
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Comment 5•2 years ago
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Does this also happen with version 115?
Resolved per whiteboard
Description
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