Periodic hangs lasting 5 to 30 minutes on any Windows 10 computer. I've searched bug lists. I don't see it. I've killed background tasks, that doesn't help. Has Microsoft killed Firefox? I was forced to migrate to Edge.
Categories
(Core :: Performance, defect)
Tracking
()
People
(Reporter: reginaphilange328, Unassigned)
References
Details
+++ This bug was initially created as a clone of Bug #1772473 +++
User Agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.5005.63 Safari/537.36 Edg/102.0.1245.30
Steps to reproduce:
Close Firefox and re-open it at intervals through the day. Eventually you will hit a time when it opens, but then if you click on a useful page (like yahoo mail, or perform a search with google) it hangs for 5 to 30 minutes.
Actual results:
During this time Firefox is unresponsive. If you close and reopen, same thing happens. This condition will persist until you simply leave it running, walk away, and come back in half an hour and it'll be fine. This happens on 3 desktops and a laptop, all running updated versions of Windows 10. It has been happening for a year and getting gradually worse. I have stopped all background tasks I can find. I cannot stop Windows security scans. That may be an issue. During this time other apps will be sluggish, but will work. Microsoft Edge will sometimes lock up for a few seconds, but nothing like Firefox. After a year, I have reluctantly used Edge more and more because it heavily impacts my productivity. Since this happens in different locations with completely different internet providers (Xfinity, Sudden Link) it doesn't seem provider related. It happens EVERY day. Usually about the same time. But the time gradually changes. For a while it happened about 2:30 PM. If I use Firefox anytime AFTER that it goes through this hang. Somewhat better if I have not cut my computer off, but still does it.
Expected results:
If windows reports it is up and running, Firefox should work without imposing 5-30 minute delay.
New comment: That the previous reporter stopped using Firefox and started using Edge doesn't mean this bug is resolved. I still experience this bug. I'm using Mac OS 12.6.1.
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Reporter | |
Comment 1•2 years ago
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See also Bug 1778554.
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Reporter | |
Comment 2•2 years ago
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This issue was still occurring with Firefox 106.
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Comment 3•1 year ago
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This sounds similar to bug 1781167, for which a fix just landed in Firefox Nightly. Could you check if Firefox Nightly is showing the same bug?
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Reporter | |
Comment 4•1 year ago
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(In reply to Markus Stange [:mstange] from comment #3)
This sounds similar to bug 1781167, for which a fix just landed in Firefox Nightly. Could you check if Firefox Nightly is showing the same bug?
Sure, I'll download Firefox Nightly and use it for a few days and see if the bug happens there.
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Reporter | |
Comment 6•1 year ago
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I haven't yet experienced this bug with Nightly (currently 109.0a1). I still experience it with FireFox 107.0.1.
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Reporter | |
Comment 7•1 year ago
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I'm noticing that Firefox is very often unresponsive if I try to use it first thing after waking up my computer. The problem occurs at other times too, but those times seem to have no predictability.
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Comment 8•1 year ago
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Firefox Release 109 ships on January 17th, can you follow up with us after and try creating a profile if you experience this again?
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Reporter | |
Comment 9•1 year ago
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(In reply to Andrej Glavic (:andrej) from comment #8)
Firefox Release 109 ships on January 17th, can you follow up with us after and try creating a profile if you experience this again?
Sure, I can do that.
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Comment 10•1 year ago
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Hey, today is January 17, and Firefox 109 shipped today. So I'm adding a needinfo request to you just so to make sure that you don't forget to look at the problem with this new version v109. Thanks again!
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Reporter | |
Comment 11•1 year ago
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(In reply to Julien Wajsberg [:julienw] from comment #10)
Hey, today is January 17, and Firefox 109 shipped today. So I'm adding a needinfo request to you just so to make sure that you don't forget to look at the problem with this new version v109. Thanks again!
I've updated Firefox and will see if this fixes this issue.
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Comment 12•1 year ago
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Just restoring the needinfo on you, reginaphilange328 , please let us know what you find.
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Reporter | |
Comment 13•1 year ago
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I haven't experienced this bug since updating to Firefox 109. I think it's safe to close this bug.
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Comment 14•1 year ago
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Great, thanks for checking.
As per comment 3, this was likely fixed with bug 1781167.
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Comment 15•1 year ago
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Marking fixed. Please reopen if needed, or file a new bug.
Description
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