Firefox uses much memory and many computes > black screen|crashes
(Core :: Performance, defect)
(Reporter: iappstore, Unassigned, NeedInfo)
1.18 MB, application/gzip
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0
Steps to reproduce:
Opened many windows and tabs and let FF run for hours or several days.
FF uses much memory and many computes and fills up disk space (low disk error received from W10). Many times, seemingly as a result, the screen goes black and the system freezes for 30 sec or more. Sometimes it comes back, sometimes it hands. Sometimes BSOD.
None of the actual results should have occurred.
4 months ago
The Bugbug bot thinks this bug should belong to the 'Core::Performance' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.
4 months ago
Hi and thanks for opening this bug!
To be able to help you, could you please fill in the following information?
Steps to Reproduce:
Performance recording (profile)
(If this report is about slow performance or high CPU usage, please capture a performance profile by following the instructions at https://profiler.firefox.com/. Then upload the profile and insert the link here.)
Number of cores:
Amount of memory (RAM):
Please consider attaching the following information after filing this bug, if relevant:
- Screenshot / screen recording
- Anonymized about:memory dump, for issues with memory usage
- Troubleshooting information: Go to about:support, click "Copy text to clipboard", paste it to a file, save it, and attach the file here.
Thanks so much for your help.