Firefox uses much memory and many computes > black screen|crashes
Categories
(Core :: Performance: General, defect)
Tracking
()
People
(Reporter: iappstore, Unassigned, NeedInfo)
Details
Attachments
(1 file)
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1.18 MB,
application/gzip
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Details |
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0
Steps to reproduce:
Opened many windows and tabs and let FF run for hours or several days.
Actual results:
FF uses much memory and many computes and fills up disk space (low disk error received from W10). Many times, seemingly as a result, the screen goes black and the system freezes for 30 sec or more. Sometimes it comes back, sometimes it hands. Sometimes BSOD.
Expected results:
None of the actual results should have occurred.
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Comment 1•3 years ago
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The Bugbug bot thinks this bug should belong to the 'Core::Performance' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.
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Comment 2•3 years ago
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Hi and thanks for opening this bug!
To be able to help you, could you please fill in the following information?
Basic information
Steps to Reproduce:
Expected Results:
Actual Results:
Performance recording (profile)
Profile URL:
(If this report is about slow performance or high CPU usage, please capture a performance profile by following the instructions at https://profiler.firefox.com/. Then upload the profile and insert the link here.)
System configuration:
OS version:
GPU model:
Number of cores:
Amount of memory (RAM):
More information
Please consider attaching the following information after filing this bug, if relevant:
- Screenshot / screen recording
- Anonymized about:memory dump, for issues with memory usage
- Troubleshooting information: Go to about:support, click "Copy text to clipboard", paste it to a file, save it, and attach the file here.
Thanks so much for your help.
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Comment 3•2 years ago
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With no answer from the reporter, we don’t have enough data to reproduce and/or fix this issue. Please reopen or file a new bug with more information if you see it again. Details of our performance triage process can be found at https://wiki.mozilla.org/Performance/Triage. Please leave a comment here if you have any feedback.
Description
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