Closed Bug 180295 Opened 23 years ago Closed 23 years ago

Error Message when I first open Phoenix

Categories

(Firefox :: General, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

()

VERIFIED DUPLICATE of bug 162609

People

(Reporter: joonbugxx, Assigned: bugzilla)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2b) Gecko/20021029 Phoenix/0.4 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2b) Gecko/20021029 Phoenix/0.4 I get the following Configuration Error Dialog Box when I first open Phoenix: "Configuration Warning: An error occurred reading the startup configuration file. Please contact youradministrator. Syntax Error: illegal character" This problem occurred when my computer suddenly shut off and restarted. Once I open Phoenix and open another window the dialog box does not reappear, how can I fix this? Reproducible: Always Steps to Reproduce: 1. My computer suddenly shut off and windows ran a scandisk upon restart 2. When I open PHoenix for the 1st time after starting windows 3. I lose all my settings in Preferences.
Start Phoenix by "phoenix.exe -ProfileManager" to make a new profile. Be sure to backup bookmarks and so on.
Could you please make a clean reinstall, by deleting both your phoenix program directory and your phoenix profile directory and see if the problem still occurs. This looks like a file corruption issue to me. If Phoenix works fine after the reinstall, please close this bug and mark it WORKSFORME.
*** This bug has been marked as a duplicate of 162609 ***
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
Mass verifying of old bugs.
Status: RESOLVED → VERIFIED
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