Closed Bug 1803741 Opened 3 years ago Closed 1 year ago

Sent folder keeps disappearing

Categories

(MailNews Core :: Networking: IMAP, defect)

Product:
MailNews Core
Component:
Networking: IMAP
Version:
Thunderbird 102
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: geborgenzuverlaessigerfuchs, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0

Steps to reproduce:

update Thunderbird, reinstalled Thunderbird

Actual results:

Previous authentification method no longer worked after update - had to change to OAuth2.

Sent folder disappeared.

"Copies & Folders" settings are still correct. Deactivating and reactivating "Place a copy in:" "sent folder on: xyz" does not make sent folder appear.

When sending mail, "Sending Message" dialogue freezes at 100% (bus can be and has to be canceled). However, mail is sent, sent folder appears and sent message is copied there. After restarting Thunderbird, sent folder is shown for approx. 2 seconds and then disappears without any interaction.

Described behaviour can be reproduced, even after reinstalling Thunderbird.

Expected results:

sent folder should be present :)

Hey darklynx (omg does that refer to Lynx the browser?), what you are describing sounds like it should not happen... odd! Will also be hard to nail down, because it's not happening to everybody, otherwise we'd be flooded with such bugs.

  • Exact Thunderbird version ≡ > Help > About Thunderbird?
  • Is that on Windows 10?
  • POP or IMAP?
  • Email provider?
  • Problem occurs with ≡ > Help > Troubleshoot Mode…?
  • What's the meaning of ... freezes at 100% (bus can be ...) ?
Severity: -- → S2
Component: Untriaged → Networking
Flags: needinfo?(geborgenzuverlaessigerfuchs)
Product: Thunderbird → MailNews Core
Summary: sent folder disappeared/disappears → Sent folder keeps disappearing
See Also: → 1798394

(In reply to Thomas D. (:thomas8) from comment #1)

  • Exact Thunderbird version ≡ > Help > About Thunderbird?

102.5.1 (64-bit)

  • Is that on Windows 10?

yes

  • POP or IMAP?

IMAP

  • Email provider?

Microsoft Office 365
(yes, permissions have been granted)

  • Problem occurs with ≡ > Help > Troubleshoot Mode…?

exactly the same

  • What's the meaning of ... freezes at 100% (bus can be ...) ?

"bus" should be "but"

It freezes at 100% progress, status: "Copying message to Sent folder".
But as mentioned before, the message is actually sent and copied to the sent folder.

Thank you for your effort.

Flags: needinfo?(geborgenzuverlaessigerfuchs)
Component: Networking → Networking: IMAP

Are you still seeing this with version 115?

Flags: needinfo?(geborgenzuverlaessigerfuchs)
Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Flags: needinfo?(geborgenzuverlaessigerfuchs)
Resolution: --- → INCOMPLETE
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